Frequently Asked Questions
Quick answers to common questions
29 articles
- What to do when a user is locked out of MFA
- How to log into Bonusly with Multi-factor Authentication (MFA) enabled
- Can I give recognition privately?
- How Bonusly uses AI
- Allowance boosts
- Reward Budgeting for an International Workforce
- Setting up Multi-factor Authentication for your company
- Account Configuration
- Can I trust my employees with recognition?
- How do I budget for reward spending?
- Removing a recognition post
- Reviewing Pending Recognition Programs
- Managing Bonus Quality: User Reports & The Quality Bot
- Where's my reward?
- How will Bonusly help my remote employees?
- What if my employees don't have access to a computer?
- Why can't I redeem rewards?
- Bonusly's native Android and iOS apps
- Does Bonusly Charge Sales Tax?
- What are the redemption options for former employees?
- Privacy at Bonusly
- Can I give negative points, or take away points for inappropriate behavior?
- How do taxes work?
- Why Bonusly is a good investment
- Will Bonusly work in my country?
- What's New at Bonusly!
- Canceling your company's Bonusly account
- Your Bonusly Trial
- What is in the rewards catalog?