This article is best for:
- All users
- All account types đź
How to log in with MFA
Step 1: Head to bonusly.com and click on Sign In
Step 2: First, add your email and click Continue to add your password. If you've signed in before, confirm you're signing in with your correct email address. Then, enter the password for your Bonusly account and click Next.
If your company has Single Sign-On (SSO) turned on, you can choose from the other sign-in options to connect with those credentials. đ
Step 3: Click Set up MFA at the bottom under Multi-factor authentication. Bonusly emails you a link â open that email, confirm your password, then scan the QR code with your authenticator app.
Step 4:Â Enter the code generated by your authenticator app and click verify! That's it! You are now set up with a new device! đ
How to update MFA if you are using a new device
If you are changing devices or MFA app providers, you need a fresh MFA enrollment in Bonusly. You cannot start a new setup while MFA is still enabled on your account.
Option A â Ask an admin to reset your MFA (recommended if you're locked out or your company requires MFA):
Ask a global admin to reset your MFA from Account settings â Security (Reset user MFA).
The next time you sign in, follow the enrollment email link, confirm your password, scan the new QR code with your new authenticator app, and complete verification.
Option B â Disable MFA yourself, then set it up again (only if your company does not require MFA):
Go to Security.
Click Disable MFA (this control is unavailable when your company requires MFA).
Click Set up MFA, open the enrollment email, confirm your password, scan the QR code with your new authenticator app, and complete verification.
How to disable MFA
Step 1: On the Profile settings page, click on Security, then click Disable MFA
Step 2:Â Click Disable MFA. If your company requires MFA, this button is unavailable â that's by design.
All set! MFA has been disabled for your account.
âď¸Reminder: If your company requires MFA, **Disable MFA** is unavailable and you'll need MFA to sign in.
Questions? Send us a note to [email protected]; we'd be happy to help!
Was this article helpful? Let us know by rating it below with an emoji and sharing your feedback!