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How to set up Multi-factor Authentication (MFA)
How to set up Multi-factor Authentication (MFA)

Learn how to sign up and use multi-factor authentication to level up the security of your Bonusly account.

Updated over a week ago

Multi-factor authentication (MFA) is a security measure that enhances your organization's security by requiring your users to identify themselves with more than a username and password.

โ—๏ธImportant: MFA is required for all Bonusly Admins

This article is best for:

- Admins ๐Ÿ‘ฉโ€๐Ÿ’ป๐Ÿ‘จ๐Ÿพโ€๐Ÿ’ป

- Connect Accounts ๐Ÿ’ผ

Topics in this article:

What is multi-factor authentication (MFA)?

Multi-factor Authentication (MFA) is a method of verifying a person's identity (for granting access to a system) by requiring a password and one or more additional forms of authorization (such as a code, a fingerprint, or a smartphone app). All Bonusly account admins are required to have MFA enabled for an additional layer of security.

What is an authenticator app?

An authenticator app is a 3rd party app typically installed on your smart device that will continually generate one-time passcodes that you use to access your secured accounts. These one-time passcodes will expire after a set period, making it hard for imposters to guess the code and gain access to your accounts.

Free options for authenticator apps:

How to set up MFA for your Bonusly account:

Step 1: You'll need to access a multi-factor authenticator app on your smartphone, desktop, or as a Google Chrome extension. If you don't have an authenticator app, you can try one of the free options above.

โ—๏ธPlease keep your MFA app installed! You'll need to access it to generate a new passcode each time you log into your Bonusly account.

Step 2: Open the app to your preferred MFA provider

Step 3: Go to your Bonusly Account Settings.

Step 4: On the Settings page, click on Security.

Step 6: Click the Enable button at the bottom under Multi-factor authentication.

Step 6: A pop-up window will open with a QR code. Scan this QR code with your MFA app to generate your 6-digit authenticator code.

โ—๏ธNote: The authenticator code changes every 30 seconds.

Step 7: Enter the passcode from your MFA app and click verify to complete the setup.

Step 8: ๐ŸŽ‰ Celebrate! You've successfully enabled MFA for your Bonusly account!

โ—๏ธReminder! Please keep your authenticator app! You'll need your authenticator app's unique 6-digit code each time you log into Bonusly.



  • Do I have to enable MFA? Yes, MFA is required if you are an Admin in an account that does not restrict all users to Single Sign-On.

  • Can I opt out of or disable this? No. For added security, this is mandatory for all Admins.

  • What if I'm locked out? Contact the Bonusly support team to get access to your account; we'd be happy to help!

  • Do I have to download an app? What if I don't have a smartphone? If you do not want to download an app or do not have a smartphone, you can add a Chrome extension for MFA to your browser or download an authenticator directly to your desktop.

Questions? Send us a note to [email protected]; we'd be happy to help!

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