Multi-factor authentication (MFA) is a security measure that enhances your organization's security by requiring your users to identify themselves with more than a username and password.
❗️Important: MFA is required for all Bonusly Admins
This article is best for:
- Admins
- All Account Types
What is multi-factor authentication (MFA)?
Multi-factor Authentication (MFA) is a method of verifying a person's identity (for granting access to a system) by requiring a password and one or more additional forms of authorization (such as a code, a fingerprint, or a smartphone app). All Bonusly account admins are required to have MFA enabled for an additional layer of security.
What is an authenticator app?
An authenticator app is a 3rd party app typically installed on your smart device that will continually generate one-time passcodes that you use to access your secured accounts. These one-time passcodes will expire after a set period, making it hard for imposters to guess the code and gain access to your accounts.
Free options for authenticator apps:
How to set up MFA for your Bonusly account:
Step 1: You'll need to access a multi-factor authenticator app on your smartphone, desktop, or as a Google Chrome extension. If you don't have an authenticator app, you can try one of the free options above.
❗️Please keep your MFA app installed! You'll need to access it to generate a new passcode each time you log into your Bonusly account.
Step 2: Open the app to your preferred MFA provider
Step 3: Click on your user avatar to view your Profile settings.
Step 4: On the Settings page, click on Security.
Step 5: Click the Enable button at the bottom under Multi-factor authentication.
Step 6: A new pop-up window will open with a QR code. Scan this QR code with your MFA app to generate your 6-digit authenticator code.
❗️Note: The authenticator code changes every 30 seconds.
Step 7: Enter the passcode from your MFA app and click verify to complete the setup.
Step 8: 🎉 Celebrate! You've successfully enabled MFA for your Bonusly account!
❗️Reminder! Please keep your authenticator app! You'll need your authenticator app's unique 6-digit code each time you log into Bonusly.
FAQ:
Do I have to enable MFA?
MFA is required if you are a Bonusly Admin or if your company has chosen to require it for all users. Otherwise, MFA is optional.What if I'm locked out?
If you’re a Bonusly Admin or have opted into MFA (even if your company doesn’t require it), please contact the Bonusly support team for assistance. If you’re a non-admin user and your company requires MFA, please reach out to a company Admin for help.Do I have to download an app? What if I don't have a smartphone?
If you do not want to download an app or do not have a smartphone, you can add a Chrome extension for MFA to your browser or download an authenticator directly to your desktop.
Questions? Send us a note to [email protected]; we'd be happy to help!
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