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Product Update Newsletters

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Updated over 2 weeks ago

July 2025

Introducing the all new Achieve: Where Smart Recognition Meets Manager Effectiveness

Recognition is your first signal of success. But are you using it?

With Achieve, Bonusly turns those signals into real-time performance gains—helping your managers guide, coach, and lead with confidence.

Forget clunky reviews, awkward check-ins and missed feedback moments. Achieve unlocks:

  • AI-powered coaching prompts right where managers work

  • Smarter 1:1s fueled by peer recognition

  • Flexible goals that keep teams aligned and moving forward

  • Continuous feedback, positive and constructive, that builds trust and momentum

Because the biggest reward isn’t always more stuff. It’s being seen, supported, and set up to succeed.

Want to see these features in action? Register for our upcoming webinar.
Wednesday, Sept. 3rd, 2025 12 pm MT / 1 pm CT
Register here!

Announcements

We’re shaking up how we share product updates. Instead of drip-feeding monthly notes, we’re bundling our release cycle into one punchy package so you can instantly see what’s new, what’s next, and how it all connects to keep your teams engaged, motivated, and thriving.

This will be our last monthly update. In lieu of goodbyes, we’re teasing what’s next:

Recognition’s about to get a whole lot smarter. We’re putting AI to work on your most powerful culture tool: recognition. Our new AI features help teams recognize more often, more meaningfully, and more strategically—with smart prompts, deeper insights, and tools that connect everyday praise to performance and culture.That’s just the sneak peek. Stay tuned for further details. In the meantime, here’s the news you need to know:

Admin Updates Spotlight

New: “Deactivated” Status Added to Pending Redemptions

To help you manage custom reward redemptions more accurately, we’ve added a new “Deactivated” status to the Pending Redemptions page. If an employee has been deactivated, you'll now see a red Deactivated label beneath their email address—making it easy to identify users who are no longer with your company before approving any redemptions.

Improved Company & User Audit Logs

We’ve made some updates to the Company and User Audit Logs in your Account Settings to make tracking changes clearer and more intuitive. These enhancements include:

  • New tracking for company core values: You’ll now see when values are added, updated, or removed, with clear labels like Core Value Added or Core Value Updated.

  • Improved formatting: Every log entry now includes a descriptive heading, so it's easier to understand the type of change at a glance.

  • More helpful messages: For example, instead of vague entries like “amount changed from X to Y,” you’ll now see clear descriptions like Company Budget Updated with specific details.

  • Cleaner user creation logs: When a new user is added, the log will now display User created with: followed by relevant details, instead of listing a string of added fields.

These updates are designed to give you better visibility into changes across your organization and make the logs easier to interpret at a glance.

New: Subcategories for Company Swag Rewards

We’ve added support for subcategories in company swag rewards! If you’ve organized your swag items into categories within Axomo, they’ll now appear grouped the same way in Bonusly—making it easier for your team to browse and find what they’re looking for.

If an item isn’t tied to a specific category (or only appears on your Axomo homepage), it will be grouped under “Other” in Bonusly.

More Room to Celebrate: Character Limit Increased to 480

We’ve increased the character limit in the “reason” field for celebrations from 120 to 480 characters. This update supports customers who may need to post in multiple languages or have other requirements for recognition posts.

While we still recommend keeping celebrations short and impactful, we understand that sometimes a little extra space makes all the difference.

Good Reads

Upcoming Events

MS Teams Office Hours
Tuesday, August 19th, 2025 1 pm MT
Register Here

MS Teams Office Hours
Tuesday, August 19th, 2025 1 pm MT
Register Here


June 2025

Feature Spotlight

Bonusly MS Teams App Experience

What’s New?

  • 3 ways of giving recognition in the flow of work - in the search bar (new!), on the home tab (new!) and in Bonusly chat.

  • Teams-specific recognition channels, so team members can follow and add-on directly to colleagues’ recognition without leaving where they work.

  • Native MS Teams notifications so you never miss an important milestone or an announcement or … and all notifications can be personalized.

  • A central app home tab to directly nominate a colleague, or give an award, as well as quick links to all less frequent Bonusly actions.


Register below for our office hours session. Can't make it? Don't worry we'll have more options coming in Q3!

Mobile Giving Experience

  • Mobile-friendly give box including video and other actions on the bottom action bar on the main feed

  • AI-powered real-time feedback and auto population of the givebox text with:

    • Transcript summary

    • The recipient of the recognition (matches user to recent recipient)

    • Points mentioned

    • Hashtags mentioned

Admin Feature Updates

Custom Reward Description Formatting


Admins are now able to include formatting in their custom reward description. Formatting includes bold, italic, underline, new lines and links. To see the formatting menu, highlight the text and a popover menu with options will show. The description will show when the reward details are opened on the Rewards page.

Incentives Admin Page:


Say hello to the new and improved incentive admin pages!

The redesigned pages should look very familiar coming from the recently updated Celebrations and Nominations pages.We've made a big effort to clean up the confusing parts of the old form, so you'll see updated and detailed menus for:

  • Eligibility/Audience configuration

  • Points budget and quantity/claim limits

  • Recognition post and incentive module previews

  • Approval Process configuration

Upload CSV for Awards

Award givers now have the ability to upload a CSV of email addresses when giving an award. This makes award giving easier when giving to a large custom group of people!

Light Email Customization


Admins now have the ability to make the following customizations in emails:

  1. Choose to use their company logo in user facing emails

  2. Change the Welcome email subject, header, body and button text

  3. Change the Invite email subject, header and body (button text is not customizable)

These new settings can be found on the Admin > Company > Account settings page in the Email Customizations section.

Upcoming Events


May 2025

Feature Spotlight

Video Recognition

Recognition isn’t one-size-fits-all—and it definitely doesn’t only happen during stand ups or status updates. Sometimes, the magic happens at odd hours, in different time zones, or on the move. A product ships quietly overnight. A sales rep lands a deal between meetings. A warehouse crew hits a target before most of the office even logs on.

These are the moments that deserve to be seen, heard, and felt. With Bonusly’s new video recognition, teams can capture the energy of those wins in real time—and share them in a way that’s personal, flexible, and built for how work really happens today.

Video recognition is now available to all users, visit your home feed to test it out or check out this article to learn more: Using video to give recognition

Incentives Enhancements

Incentives play a key role in driving positive team behaviors—and now they have a dedicated place to be celebrated. Introducing a new way to showcase incentive activity directly on your company’s home feed, giving all recognition the visibility it deserves.

With our latest update, all redeemed incentives are now highlighted in a centralized space within the recognition feed. This keeps your team informed and inspired, without overwhelming the rest of your team recognition.

Motivate. Recognize. Repeat!

Admin Feature Updates

Announcements

Company Announcements has moved to a new spot!

  • Desktop: Announcements now appear in a compact widget on the right side of the home page. Click on the announcement to open a new window showcasing all of the details.

  • Tablet + mobile: Announcements are accessible from the top navigation menu.

Admin Promoted Rewards

Admins now have the ability to change promoted rewards on the home page. We’ve included multiple options to give you maximum flexibility! Update your settings on the Rewards Catalog page by clicking the Manage Promotedbutton.

NominationsAdmin Tools > Recognition > Nominations

  • Sort your favorite submissions: Sort starred users on the review screen to generate a quick list of top nominees for an event.

  • More visibility and clarity of nomination events: New description tool tip in all submission forms for increased visibility and clarification of nomination programs.

  • Increased flexibility for event timing: Start and stop nominations on the same day and close immediately when needed.

Report Subscriptions

Bonusly admins can subscribe to each admin report on a monthly or quarterly basis. Report CSVs will generate and be emailed on the 3rd of the month following the end of a month/quarter.

Upcoming Events

Best Practice Series | Flash Points
Tuesday, June 10, 2025 11 am MT
Register Here


Best Practices Series | New MS Teams Experience
Thursday, June 26th, 2025 1 pm MT
Register Here

Releases Coming Soon!

Dedicated Incentives page in your Admin tools

New MS Team Experience


Light Email Customization

Admins will have the ability to lightly customize emails in three ways on the Account settings page:

  1. Use your company logo in all user facing emails

  2. Customize the Welcome email contents

  3. Customize the Invite email contents


April 2025

New Support Center in the Bonusly app!

It's easier than ever to get in touch with support and get the latest updates from the Bonusly team! Directly within the Bonusly app Admins can:

  • Submit a direct request for support from our team by submitting a message

  • Get updates on the Bonusly status page for any scheduled maintenance or service interruptions

  • Get the complete list of new releases and feature enhancements in the Bonusly newsfeed

Feature Releases

Subscribe to Admin Reports! Administrators can now subscribe to receive reports on a monthly or quarterly basis using the new subscriptions page! Click here to learn more in our Help Center!

The New Celebrations experience gives Admins more control over design, management, and visibility of their celebration program. Check out the new celebrations landing page!

Upcoming Events

Resources


March 2025

Upcoming Events

📅 COMING SOON! Semi-annual Customer Experience Survey. We are launching our first CX Survey of 2025, which gives Bonusly customers an opportunity to provide valuable feedback about your experience with Bonusly. This helps us to implement a data-driven approach to investing and prioritizing how we increase the value you get from Bonusly. Keep an eye out, email coming soon!

📅 Webinar: Recognition Done Right: A Fireside Chat on What Works, What Doesn't and What's at Stake.
March 27, 2025 | 1pm ET. Register here

Resources


February 2025

A company's ability to thrive isn't just about knowledge anymore; it's about the strength of relationships. We've entered the relationship economy, where the strength of human connection defines high performance. The most effective teams aren't just the smartest— they're the most connected. That's why we created the 2025 State of Recognition report—to better understand how recognition drives connection, and ultimately, business success.

Upcoming Events

📅 Employee Appreciation Day: March 7th
The Bonusly team has some exciting plans in store for Employee Appreciation Day! Interested in being a part of it? Share a simple 30 seconds to 1 minute video of what #RecognitionDoneRight means to you and send it to [email protected] to be included in the fun! To say thanks, we'll send a $25 Amazon gift card to the first 10 people who share a video!

📅 Webinar:The Relationship Economy- Where Human Connection is the New Capital | March 4th 1 pm ET Register here

📅 Bonus Edition Panel Discussion: Recognition Done Right vs. Recognition Done Wrong | March 25th 2 pm ET
More information and registration link coming soon!

Resources

Release Recap

We're excited to announce our newest program in Bonusly, nominations!
Available in all Bonusly products
Learn more: Make Every Contribution Count: The Case for a Strong Nomination Program
You're invited: Best Practice Webinar | Nominations March 20th 2 pm ET Register here

More visibility for company values: Now the description of a company value hashtag will always show up when hovering over the hashtag anywhere in Bonusly, not just the trending list giving your teams a better understanding of what it means to embody your companies core values. Available in all Bonusly products

Just Talk Feedback for Managers: Giving feedback just got easier - just hit the mic button to record your message. Bonusly will transcribe for you and even ask if we can help to improve! Available in Bonusly Achieve

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