Getting to Notification Settings
Profile Settings can be found under your avatar menu in the main navigation. Navigate to your notification preferences from the Basic Settings page in your Profile Settings by clicking on "Manage Notifications".
The Notifications page allows you to select which reminders and notifications you will receive related to Bonusly activity. We strongly encourage, as a best practice, keeping all of your notifications in place, as reminders are strongly tied to healthy platform activity.
How the Notifications Page Works
Your notification settings are organized in a table format with notification types listed by category. Depending on your company's integrations, you may see columns for:
Email – Always available
Slack – Visible if your company has enabled the Slack integration
Microsoft Teams – Visible if your company has enabled the Microsoft Teams integration
Bulk Toggle
You can toggle all notifications in a category on or off by checking or unchecking the checkbox next to the category name. If some notifications in a category are enabled and others are disabled, the category checkbox will show an indeterminate state.
Be sure to click "Save changes" at the bottom of the page when you have your notification preferences as you want them.
Notification Categories
Your Activity
Notifications related to your own Bonusly activity:
Notification | Description | Available Channels |
Posts | Recognition that you receive | Email, Slack, Teams |
Comments | Interaction with posts you commented on or reacted to | Email, Slack, Teams |
Allowance | Reminders about your peer-to-peer monthly points | Email, Slack, Teams |
1:1s | Reminders about new and upcoming 1:1 meetings | |
Advice | Alerts about advice you've received or new advice requests | |
Recaps | Learn when your recaps are generated or updated |
Others' Activity
Notifications related to people you're connected to:
Notification | Description | Available Channels |
Relevant posts | Recognition or celebrations for people you're connected to | |
Work anniversaries | Reminders about others' work anniversaries | Slack, Teams |
Birthdays | Reminders about others' birthdays | Slack, Teams |
Your Team's Activity (Managers Only)
These settings are only visible if you are a manager with direct reports:
Notification | Description | Available Channels |
Manager digest | Summary of your direct team's activity last month | |
Recognition reminders | Prompts to recognize each direct report every 30 days | Email, Slack, Teams |
Team celebrations | Reminders about your team's birthdays, work anniversaries, and new hire celebrations | Slack, Teams |
Company Activity
Notifications about company-wide events and announcements:
Notification | Description | Available Channels |
Announcements | Company news and announcements | Email, Slack, Teams |
Flash points events | Limited points allowance to encourage you to give recognition for a special occasion |
Admin Activity (Admins Only)
These settings are only visible to users with admin or reward approver permissions:
Notification | Description | Available Channels |
Pending rewards | Alert when someone has claimed a reward that requires approval | |
Trial resources | Get helpful tips throughout the duration of your trial |
If you decide to disable some of the notifications and find your usage of Bonusly decreasing, we encourage you to reactivate the reminders.
Not getting emails even though your notification settings look right?
If you have notifications enabled but nothing is showing up, check your spam/junk folder and ask your IT team to allow emails from [email protected]. If your address previously hard-bounced (or was blocked/marked invalid), our email provider may have automatically suppressed it. In that case, contact your Bonusly admin (or support) and we can help restore delivery.
Note: We can’t override an unsubscribe or spam-report decision.
Learn more? Check out these related articles: Managing your personal settings
Questions? Send us a note to [email protected]; we'd be happy to help!
Was this article helpful? Let us know by rating it below with an emoji and sharing your feedback!