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Managing your personal settings

Learn how to edit and update your information and preferences within Bonusly!

Updated yesterday

The Settings section of Bonusly allows you to edit and update your personal information and preferences with Bonusly. Availability of preferences is determined by your company's administrators. As Bonusly is a platform chosen and run by your company, it will be up to their discretion about what information you're allowed to access and edit.

Accessing the Profile Settings page

Profile Settings can be found under your avatar menu in the main navigation. Navigate to your profile preferences from the Basic Settings page in your Profile Settings

Basic Settings

It allows you to edit* basic information about you in Bonusly, including Preferred first name (What shows up on Bonusly), Last name, Email, Time zone, Country, Locale, and Avatar.

*If the field is not editable, it means that your company is using an integration for user management, and the information is being pulled from another program. If it is not editable, please contact a company admin about making any necessary changes.


Notification Settings

Select 'Manage Notifications' to choose which Bonusly alerts and reminders are sent to you. We strongly encourage, as a best practice, keeping all of your notifications in place, as reminders are strongly tied to healthy platform activity.

How the Notifications Page Works

Your notification settings are organized in a table format with notification types listed by category. Depending on your company's integrations, you may see columns for:

  • Email – Always available

  • Slack – Visible if your company has enabled the Slack integration

  • Microsoft Teams – Visible if your company has enabled the Microsoft Teams integration


Bulk Toggle

You can toggle all notifications in a category on or off by checking or unchecking the checkbox next to the category name. If some notifications in a category are enabled and others are disabled, the category checkbox will show an indeterminate state.

Be sure to click "Save changes" at the bottom of the page when you have your notification preferences as you want them.

Notification Categories

Your Activity

Notifications related to your own Bonusly activity:

Notification

Description

Available Channels

Posts

Recognition that you receive

Email, Slack, Teams

Comments

Interaction with posts you commented on or reacted to

Email, Slack, Teams

Allowance

Reminders about your peer-to-peer monthly points

Email, Slack, Teams

1:1s

Reminders about new and upcoming 1:1 meetings

Email

Advice

Alerts about advice you've received or new advice requests

Email

Recaps

Learn when your recaps are generated or updated

Email

Others' Activity

Notifications related to people you're connected to:

Notification

Description

Available Channels

Relevant posts

Recognition or celebrations for people you're connected to

Email

Work anniversaries

Reminders about others' work anniversaries

Slack, Teams

Birthdays

Reminders about others' birthdays

Slack, Teams

Your Team's Activity (Managers Only)

These settings are only visible if you are a manager with direct reports:

Notification

Description

Available Channels

Manager digest

Summary of your direct team's activity last month

Email

Recognition reminders

Prompts to recognize each direct report every 30 days

Email, Slack, Teams

Team celebrations

Reminders about your team's birthdays, work anniversaries, and new hire celebrations

Slack, Teams

Company Activity

Notifications about company-wide events and announcements:

Notification

Description

Available Channels

Announcements

Company news and announcements

Email, Slack, Teams

Flash points events

Limited points allowance to encourage you to give recognition for a special occasion

Email

Admin Activity (Admins Only)

These settings are only visible to users with admin or reward approver permissions:

Notification

Description

Available Channels

Pending rewards

Alert when someone has claimed a reward that requires approval

Email

Trial resources

Get helpful tips throughout the duration of your trial

Email

If you decide to disable some of the notifications and find your usage of Bonusly decreasing, we encourage you to reactivate the reminders.


Not getting emails even though your notification settings look right?

If you have notifications enabled but nothing is showing up, check your spam/junk folder and ask your IT team to allow emails from [email protected]. If your address previously hard-bounced (or was blocked/marked invalid), our email provider may have automatically suppressed it. In that case, contact your Bonusly admin (or support) and we can help restore delivery.

Note: We can’t override an unsubscribe or spam-report decision.

Learn more? Check out these related articles: Managing your personal settings


Celebrations

Celebrations allow you to see which Celebration recognition your company has enabled and display your birthday and anniversary dates. 

If these awards are turned on for your company, you can opt out of receiving recognition for a birthday or anniversary by unchecking the boxes next to that type of award. Then click on the Save Preferences button at the bottom to save your changes.


When a user opts out, they will not receive any recognition or points on that day, and nothing will post to the home feed.

*If your birthday or anniversary date is incorrect, please contact a company admin to update the information for you. They can find material on how to edit your dates here.


FAQs

  • I want to edit my data/preferences under the Settings tab. Is that okay? Any changes to your settings page will need to be run by your company admin. Please confirm that your updates are appropriate based on your companies guidelines and policies. 

  • I want to edit some data but don't seem to be able to. Why not? If your company is using an HRIS for user management (such as BambooHR, Zenefits, etc), then some information will not be editable for anyone inside of Bonusly. Any updates or changes that need to be made will have to happen within the HRIS system, and then updated within Bonusly. Please have your admin contact us if they have further questions about updating the information. 

  • What is the preferred first name option? Your preferred first name will change how your name is displayed to your colleagues. This is useful if you prefer a nickname or shortening of your legal name. We'll use whatever you put here in place of the first name your admin set for you.


Questions? Send us a note to [email protected]; we'd be happy to help!

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