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Meet Bizy: Your new recognition sidekick

Everything you need to know about the coworker you never knew you needed.

Who is Bizy?

Bizy is Bonusly's recognition sidekick. It's an AI agent that helps everyone on a team show up better for each other, every day. It notices the moments worth celebrating, helps people give better recognition more often, and keeps managers and people leaders a step ahead of engagement.

Bizy connects to the tools your team already uses (like Slack, Microsoft Teams, GitHub, Linear, and Granola, when your company connects them) and adapts to each person's role over time. That means it can notice great work happening across workspaces, learn how people like to connect, and help everyone know who to recognize, when, and why.

With live access to recognition, 1:1 history, check-in trends, goals, and org structure (within the same permissions you already have), Bizy helps everyone on the team connect more and collaborate better. Bizy is available in Bonusly on web and mobile; Slack, email, Teams, and the standalone Bizy desktop app may vary by company setup.

Bizy is also a helpful guide to Bonusly itself, answering how-to and simple troubleshooting questions 24/7.

At Bonusly, we're committed to being AI-first, but human always. Bizy handles synthesis, pattern recognition, and preparation. You bring empathy, context, and authenticity. The two are designed to work together.


Getting Started

Bizy is available throughout the Bonusly experience and is easy to spot by its bee avatar. Open any chat panel by clicking that icon, and ask a question or request help. There's no setup required. Bizy is ready the moment you log in, and it gets more useful as your team uses it.

Bizy builds useful context about your role, team, and preferences over time. That memory is correctable: you can ask Bizy to forget something or update a preference, and anything you explicitly told Bizy to remember stays until you say otherwise.

How Can I Use Bizy?

That depends on your role, but here are the most common ways people use Bizy:

1. Give better recognition, more often

Bizy helps you give better recognition. It can flag teammates who haven't been recognized in a while or highlight moments that are worthy of some extra praise.

Better yet: tell Bizy about something awesome your teammate did, and it can help you polish your writing so it's more specific and genuine. Bizy scores recognition across five dimensions (specific, contextual, values-aligned, personal, and genuine) and can suggest a small editable doodle or contextual GIF when you ask.

Try asking: "Help me recognize Tim for the product launch" or "Who on my team has a milestone coming up?" or "Can you help me create a fun doodle for this message?"

Bizy will never send recognition without your involvement. Suggestions are easy to edit, add to, and personalize, so the words still feel like you. Recognition matters because it comes from a real person who noticed and cared.

Bizy can also help you join an existing recognition thread with a quick "say thanks" comment. As always, you'll review and approve it before anything is posted.

New to Bonusly? Bizy can help you draft your first recognition right in chat. If you're the only person in your account so far, you can try it with Bizy Bee, the sample user. Nothing gets sent without your approval.

2. Stay one step ahead of engagement

Most teams don't find out someone is disengaged until it's already too late. Bizy surfaces those signals sooner, when there's still time to do something about it.

Try asking: "Who on my team hasn't been recognized this month?" or "Which managers haven't given recognition recently?" or "What check-in trends should I know about this week?"

Bizy won't make decisions for you. It makes sure you have the right information at the right time.

3. See and act on your culture data

As an admin, you're responsible for the health of your recognition program. Bizy lets you ask questions about participation patterns, recognition trends, and reward activity in plain language, and get clear answers without exporting a CSV. Answers can come back as charts or heatmaps, not just a paragraph of numbers.

Try asking: "How has activity changed this quarter?" or "Which departments have the highest participation?" or "Show me recognition quality trends across teams."

4. Other ways to use Bizy

Prepare for 1:1s and development conversations

Bizy can do more than suggest talking points. You can ask it to create a new 1:1 in Bonusly, help you prep for a development conversation, and add agreed-upon topics straight to your shared notes.

Try asking: "Create a 1:1 with Alex" or "Use my recap to suggest agenda topics for my development conversation with Alex."

Bizy can create the 1:1 space in Bonusly, but it does not schedule or update calendar events. Bizy can also help you complete your 1:1 check-in. Any change that matters is drafted and previewed first. Bizy waits for your explicit confirmation before anything happens.

Stay in the loop

Been heads-down or just back from vacation? Ask Bizy to catch you up on what's happening with the people you work closely with.

Try asking: "Catch me up" or "What's been going on with my team?"

Get help using Bonusly

Not sure how a feature works or where to find something? Bizy can answer product questions directly in chat.

Try asking: "How do I set up check-ins?" or "What's my points balance?"

Connect the tools your team already uses

When your company connects Slack, Microsoft Teams, GitHub, Linear, or Granola, Bizy can factor collaboration from those tools into recognition suggestions, relationship context, and 1:1 prep. Admins choose which connector types are available in Bizy Settings. Each person still connects their own account when they're ready. Connectors do not cost extra.


Access and use cases by role

Bizy tailors what it shows based on your role and permissions:

Role

What Bizy provides

Employee

Your own recognition history, recognition recommendations and suggestions, product Q&A, 1:1 prep and summaries, development conversation prep, self-reflection summaries, org structure context

Manager

Everything above, plus: team recognition patterns, check-in trends for direct reports, team engagement signals, relationship context

Admin

Everything above, plus: org-wide participation summaries, recognition quality scores across teams, engagement analytics by department/location/manager, charts and heatmaps, plain-language data queries without building reports

Each role only sees data they're already authorized to access. Bizy doesn't elevate permissions.

Availability, access, and billing

Plans. Bizy is available on the Team and Organization plans. It is not available on the Free plan. On Team and Organization, Bizy's standard rate is $2 per user per month or $20 per user per year (about $5 per user per month all-in with Team). Organization billing timing can follow your agreement or renewal. See Managing Bizy Access in Bonusly for details.

What each role can see. The table above covers data visibility. Your Bonusly role still decides what Bizy can show you. Giving someone Bizy access does not expand their permissions.

How admins control who can use Bizy. Admins manage this in Bizy Settings under Member access. You can turn Bizy on for everyone, or turn it on or off for individual people. That controls access, not pricing.

How pricing works. When Bizy billing is on, your Bizy seat count matches your Bonusly subscription seat count. Turning access off for some people does not lower your bill. Connectors never cost extra.

How to opt out of Bizy charges. To stop paying for Bizy, turn Bizy billing off in Bizy Settings on the Billing tab. Billing continues through the end of your current period, then stops.


Getting the most out of Bizy

Bizy is designed to be useful from the moment you start using Bonusly. But like any tool, you get more out of it when you know what it's good at.

For employees

  • Check in on your recognition history to see everyday growth. Bizy can surface what you've been recognized for over time, useful for self-reflections and reviews.

  • Ask Bizy when you're stuck on a Bonusly feature. It's usually faster than searching.

  • Connect tools your company allows so Bizy can notice work happening outside Bonusly too.

For managers

  • Let Bizy help prep your 1:1s. Even two minutes of context is better than walking in cold.

  • Act in the moment. When Bizy suggests someone deserves a shout-out, that's your cue.

  • Watch the trends, not just the posts. Patterns tell you more about your team's health than any single post.

For admins

  • Use participation summaries to guide program strategy. Bizy gives you the data to start the conversation.

  • Showcase high-quality recognition. Quality scores help you find standout examples.

  • Ask for a chart when numbers help. Bizy can return bar charts, line charts, and heatmaps for culture questions.


What Bizy doesn't do

There are a few things Bizy has been built to avoid doing. Those include:

  • Act without your approval. Any action that changes something meaningful (sending recognition, editing 1:1 notes, creating a goal, updating a user) is drafted and previewed first. Bizy always waits for explicit confirmation.

  • Make decisions about your people. Bizy won't flag someone as "at risk" or assign performance labels.

  • Share information across permission boundaries. Bizy respects the same privacy rules as the rest of Bonusly, including connected tools.

  • Make things up. If it can't help, it'll say so and point you in the right direction.

  • Pretend to be human. Bizy is an AI agent. Helpful, fast, and straightforward, but always honest about what it is.


Privacy and Permissions

Your interactions with Bizy are between you and Bizy. Managers can't see what employees ask Bizy, and admins can't browse other people's Bizy conversations.

Bizy only surfaces information you're already authorized to see. It won't reveal data you don't have access to, hint at its contents, or suggest a workaround.

Bizy accesses Bonusly data relevant to your role, plus connected-tool activity when your company has enabled connectors. It does not access HRIS records, payroll, or personal files. Private feedback conversations remain private.


Accuracy and Trust

Bizy's insights are grounded in your team's real activity in Bonusly (and connected tools where applicable), not guesswork. That said, Bizy synthesizes and summarizes, so use your own context to validate what it surfaces.

If something looks off, trust your knowledge of the situation. The underlying data in Bonusly is always the source of truth. You can also thumbs-down a response to help Bizy improve. Reach out to Bonusly support if a conflict persists.


Frequently Asked Questions

What exactly is Bizy? Bizy is Bonusly's recognition sidekick. It notices the moments worth celebrating, helps people give better recognition more often, and keeps managers and people leaders a step ahead of engagement trends. When your company connects tools like Slack, Microsoft Teams, GitHub, Linear, or Granola, Bizy can see a fuller picture of how your team works together, not just what gets posted in Bonusly.

Is Bizy a chatbot? No. Bizy can answer questions conversationally, but it's much more than that. It's an AI agent that meets you where you already work and proactively surfaces the right information at the right moment.

How do I use it? Open a chat panel anywhere you see Bizy's icon and ask a question or request help. There's no setup required. Bizy gets smarter as your team uses it, and that memory is correctable: you can ask Bizy to forget something at any point.

How can my team interact with Bizy? Every Bonusly user with Bizy access can interact with Bizy directly. Employees can ask questions, get help improving shoutouts, and review their own history. Managers see team-level insights, recognition and engagement patterns, and relationship context. Admins get analytics and participation summaries. Each person's experience is shaped by their role.

What plan do I need to use Bizy? Bizy is available on the Team and Organization plans. It is not available on the Free plan. Standard pricing is $2 per user per month or $20 per user per year. See Managing Bizy Seats in Bonusly.

Can my company turn Bizy off so we are not charged? Yes. Admins can turn Bizy billing off in Bizy Settings on the Billing tab. Charges stop at the end of the current billing period. Turning access off for individual people does not lower the bill while Bizy billing is still on.

How do admins decide who can use Bizy? In Bizy Settings > Member access, admins can turn Bizy on for everyone or manage access person by person. Role still controls what data Bizy can show once someone has access.

Will Bizy send anything automatically without my approval? No. Any action that changes something meaningful is drafted and previewed first. Bizy always waits for explicit confirmation before anything happens.

Does Bizy write my recognition messages for me? Bizy can flag moments worth recognizing and help draft recognition from context. You always keep editing control, and nothing goes out without your explicit confirmation.

Can Bizy make recommendations? Yes, but they're suggestions, not directives. Every suggestion is something you can act on or ignore, and nothing reaches another person without your approval.

Does Bizy give me access to information or permissions I don't already have? No. Bizy only shows you data you're already authorized to see.

Who can see my Bizy conversations? Your interactions with Bizy are your own. Managers and admins cannot browse or export another person's Bizy conversations.

Can I get a transcript of what my employees put into Bizy? No. Employee interactions with Bizy are private to that individual by design.

What tools can Bizy connect to? Slack, Microsoft Teams, GitHub, Linear, and Granola are available as connectors when your company enables them. Admins set what's allowed in Bizy Settings. Connectors do not cost extra.

How do I turn off points balance reminder emails for everyone? Personal notification settings only change reminders for you. They do not turn off points balance reminder emails company-wide. That company-wide control is not available in the personal Notifications page. If you need points balance reminder emails disabled for your whole organization, contact Bonusly support and we can turn that company setting off for you. See also Email and App Notification Settings.

Is Bizy available 24/7? Yes. For questions it can't fully answer, it will point you toward the Help Center or connect you with support.

How do I give feedback on Bizy? Rate a response directly in the chat panel. That feedback goes to the Bonusly team and helps improve Bizy over time.

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