In this article, you'll learn what the Bonusly bot can do for you in Google Chat (formerly Hangouts Chat).

When you add the Bonusly bot to a Google Chat chatroom or conversation, it will announce recognition, help you give recognition, and offer assistance! If you haven't already, follow the steps in our Integrating Bonusly with Google Chat article to get Google Chat ready for recognition! 🎉 

Giving recognition

With the Google Chat Bonusly bot, you can give recognition without leaving your Google Chat window. To get the Bonusly bot's attention, type @Bonusly like so:

Now you can type out your recognition! Bonusly recognition posts follow a specific formula:

  1. @user
    @ mention the person or people you wish to recognize

  2. +amount-of-points
    Enter the amount of points you want to give to the person or people you're recognizing

  3. Reason for recognition
    Write out your appreciation and remember to keep it specific, timely, and personal

  4. #don't-forget-the-hashtag
    Add the Company Value Hashtag that your colleague or colleagues embodied

All together, the formula looks like: 

@Bonusly +amount-of-points @user Reason for recognition #don't-forget-the-hashtag

As an example, your recognition post will read something like this:

@Bonusly +10 @elisse test #test

 
Once you hit return, the Bonusly bot will post the recognition for you!

Getting help

You can ask the Bonusly bot in Google Chat to remind you of the recognition post format, tell you how many points you have left , and list the usernames you can recognize.

  • To get a reminder of the recognition post format and your remaining points, simply enter @Bonusly help, and the bot will reply with the information like so:

  • To find out which users you can recognize, enter @Bonusly users. The bot will show you a user list similar to this one:

Adding on to recognition

While you cannot add on to a recognition post inside Google Chat, you can click ADD ON to get redirected to the post in Bonusly's web app and add on to recognition there. 👍 

That's it! You're all set to use Bonusly's Google Chat integration and recognize your coworkers! Check out our FAQ below for any other questions you may have. Happy recognizing! 🎉 

FAQ

Can I direct message (DM) the Bonusly bot to give recognition?

The Google Chat Bonusly bot will not give recognition via a direct message. The Bonusly bot doesn't handle direct messages, and will return an error message if you try to send it a DM:

Still have questions about using the Google Chat Bonusly integration? Shoot us a message at support@bonus.ly and we'll get you squared away!

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