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How to use Bonusly

As you get started, you may have a few questions about how Bonusly works. Here are the answers to our most frequently asked questions!

Updated over a week ago

What is Bonusly?

Bonusly is a recognition platform built to help companies empower their people to perform at their best and grow to their highest potential. With features including peer-to-peer recognition, Awards, Celebrations, and Incentives, and Redeemable Rewards, building a culture of recognition and delivering high-impact outcomes is easy, fun, and rewarding!

What is peer-to-peer recognition in Bonusly?

Peer-to-peer recognition let's you recognize all of your colleagues for big and small wins in the every day flow of work. Plus it's a fun way to show your teammates how much you appreciate them and the work that they do.

The Bonusly recognition feed is where you'll see recognition post for individual and team accomplishments in real-time across the entire organization. The feed increases visibility of all of the great work and positive contributions happening and how they reflect your company's mission, values, and goals.

How do I give recognition? 

Giving recognition is quick and easy right from your main Bonusly home page. Here’s an article with instructions on how to give recognition. 🎊

What should I recognize?

Check out the article How to give great recognition to find out how to make your recognition the most impactful.

Our pro tips will teach you how to make your bonus extra fun! ✨

How do points work in Bonusly?

Bonusly has two types of point balances including giveable points and redeemable points. Learn more in this article on how to use points in your Bonusly account.


What if I run out of giveable points before the end of the month? 

Don’t worry, you can redeem your earnings for a points boost so you’re able to give more recognition to your co-workers! 💚

Do my redeemable points expire? 

Redeemable or points you've earned through recognition, never expire - so you can cash in when you are ready. Weather that's for a small gift card for enough to purchase a your favorite coffee order to saving up for a bigger ticket item you’ve been wanting to purchase! 💰

What are Awards, Celebrations, and Incentives?


Awards, Celebrations, and Incentives are recognition company directly from your company. Awards are used to recognize goals, company milestones and objectives, and company initiatives. Celebrations automatically post recognition for birthdays, anniversaries, and new hires start dates and let you comment and add on to each post to celebrate your teammates. Incentives are set up by your company to recognize you for things that sometimes stay under the radar like completing a security training, or meeting a company wellness initiate.

Learn more about Awards, Celebrations and Incentives in this article and check with a Bonusly admin on your people team to see what's available for you!

How do I redeem my points for a reward?

When you're ready to cash in your hard-earned points, you'll find lots of gift card options available in your Bonusly catalog that with a few clicks with be delivered right to your inbox. Here are instructions on how to redeem for your reward.

Can’t find your gift card, or something seems wrong? Check out this article for more assistance.

How will I receive my rewards?

Rewards are sent directly to your email inbox. You can also see them here in your Bonusly account. 💌


Questions? Send us a note to [email protected]; we'd be happy to help!

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