Bizy: Your AI assistant in Bonusly
Bizy is the primary way you'll interact with AI in Bonusly. It's your assistant for recognition, 1:1 prep, team insights, and staying connected across the platform.
Bizy has access to real-time Bonusly data -- recognition, meetings, check-ins, org structure -- so when you ask a question, you get answers grounded in what's actually happening with your team.
What Bizy helps with:
Understanding your team and how people are connected
Drafting and sending thoughtful recognition
Preparing for 1:1s with context and talking points
Catching up on what's been happening with your team
Answering questions about Bonusly features and navigation
Learn more about Bizy -> Meet Bizy
AI that works behind the scenes
Beyond Bizy, AI powers features throughout Bonusly to make recognition and performance smarter and faster. You don't need to think about these -- they just work.
Recognition and advice
Quick thank you suggestions: When you receive recognition, AI generates personalized response options in your writing style
Advice improvement: AI helps turn raw feedback into more constructive, actionable advice
Recognition quality coaching: AI helps improve the specificity and impact of recognition before you post
Meeting summaries and recaps
1:1 summaries: AI generates meeting recaps, follow-up ideas, and agenda summaries from notes and transcripts
Team recognition summaries: AI synthesizes recognition and advice patterns for managers
Nomination summaries: AI summarizes why colleagues nominated someone for an award
Video and transcription
Video thumbnails: AI selects the best frame from video recognition posts
Transcription: AI converts audio to text and corrects company and people names for accuracy
Video recognition messages: AI generates recognition text from video transcripts while preserving tone
Insights
Recognition quality scoring: AI evaluates how meaningful recognition messages are -- not just how frequent
AI for operations and compliance
Bonusly also uses AI for business verification and customer support -- areas you likely won't interact with directly, but that help keep things secure and responsive.
Business verification (KYB)
When a company signs up, we may use AI to run compliance checks using public business information and customer-provided details (company name, domain, billing address). This is only for business-level screening -- we don't use individual employee data, recognition content, or 1:1 transcripts for risk scoring.
Customer support
Our support team uses an AI-powered assistant to help answer questions faster. It can reference limited account context and, with proper permissions, complete simple admin-authorized actions like refunding failed rewards. If it can't resolve your issue, it routes you to a human.
What we don't do with AI
We don't use AI to make employment or performance decisions about individuals
We don't use your private data to train AI models
We don't replace human judgment in compliance or support decisions -- humans always have final say