Bizy: A new recognition sidekick and AI assistant

Bizy is the primary way you'll interact with AI in Bonusly. It's your personal recognition sidekick — built to help you and everyone on your team show up better for each other, every day.

Bizy has access to real-time Bonusly data — recognition, 1:1 history, check-in trends, goals, and org structure — so when you ask a question, you get answers grounded in what's actually happening with your team.

What Bizy helps with:

Giving better recognition, more often — helping you find the right moment, say something specific and genuine, and polish it before it goes out
Staying one step ahead of engagement — surfacing signals early, so you can show up before disengagement becomes a problem
Prepping for 1:1s with real context, talking points, and suggested agenda topics drawn from your team's actual activity
Creating a Bonusly 1:1 and helping you prep for development conversations
Submitting or updating your 1:1 check-in, and reusing a recent check-in from another 1:1 when one is available within the last 48 hours
Catching up on what's been happening across your team after a busy stretch or time away
Answering questions about Bonusly features and navigation, day or night

Bizy never acts without your approval. Any recognition, agenda, or suggestion is yours to review, edit, and personalize before anything reaches another person.

Want to learn more? Meet Bizy here.

AI that works behind the scenes

Beyond Bizy, AI powers features throughout Bonusly to make recognition and performance smarter and faster. You don't need to think about these -- they just work.

Recognition and advice

Quick thank you suggestions: When you receive recognition, AI generates personalized response options in your writing style

Advice improvement: AI helps turn raw feedback into more constructive, actionable advice

Recognition quality coaching: AI helps improve the specificity and impact of recognition before you post

Meeting summaries and recaps

1:1 summaries: AI generates meeting recaps, follow-up ideas, and agenda summaries from notes and transcripts

Development conversation prep: Bizy can also create a Bonusly 1:1 when you ask, help you prep for development conversations, and add talking points directly to shared 1:1 notes. It does not schedule or edit calendar events.

Team recognition summaries: AI synthesizes recognition and advice patterns for managers

Nomination summaries: AI summarizes why colleagues nominated someone for an award

Video and transcription

Video thumbnails: AI selects the best frame from video recognition posts

Transcription: AI converts audio to text and corrects company and people names for accuracy

Video recognition messages: AI generates recognition text from video transcripts while preserving tone

Insights

Recognition quality scoring: AI evaluates how meaningful recognition messages are -- not just how frequent

AI for operations and compliance

Bonusly also uses AI for business verification and customer support -- areas you likely won't interact with directly, but that help keep things secure and responsive.

Business verification (KYB)

When a company signs up, we may use AI to run compliance checks using public business information and customer-provided details (company name, domain, billing address). This is only for business-level screening -- we don't use individual employee data, recognition content, or 1:1 transcripts for risk scoring.

Customer support

Our support team uses an AI-powered assistant to help answer questions faster. It can reference limited account context and, with proper permissions, complete simple admin-authorized actions like refunding failed rewards. If it can't resolve your issue, it routes you to a human.