Admin Dashboard

An admin-exclusive report that provides helpful, dynamic insights about your recognition program participation,
adoption, and cost.

Updated over a week ago

This article is best for:

- Admins

- All Account Types


Admin Dashboard Overview


The admin dashboard is a one-stop shop for everything you need to make data-driven decisions about your recognition program. It pulls in data and information from other pages and reports providing a quick snapshot overview of important insights from your Bonusly account.



Navigating to the Admin Dashboard

The Admin Dashboard is accessible in your Bonusly admins navigation bar and visible to the following admin types:

  • Global Admins

  • Finance Admins

  • Rewards Admins

To view the admin dashboard click on your profile and click on the Manage admin settings button to navigate to the dashboard.

Then click the first item Dashboard on your Bonusly admins navigation bar.



Participation and frequency

The first section of the admin dashboard show an overview of company-wide participation and recognition-giving rates.


Timeframe: Previous 30 days not including today.

Participation: is the % of users within your company that either received or gave recognition during the timeframe. This includes recognition from Awards and add-ons.


Take a deeper at your participation analytics in your analytics tools under the Analytics > Participation page.

Monthly giving rage: the average number of recognition given by each user for the timeframe.

Monthly receiving rate: the average number of recognition mentions received by each user for the timeframe.

Note: Participation and frequency are categorized into Great, and Low based on comparison to Bonusly benchmark rates across all Bonusly users and whether you are above or below the average.

Pro Tip! Click on the resources at the bottom of each card to view dive deerp into your analytics and Bonusly data. Or click on the recommended articles to learn more about optimizing your Bonusly account!


Recognition Program Adoption

This section of the Admin Dashboard provides a granular view of feature usage within your organization. Identify areas for improvement and focus your efforts on maximizing program impact.


Peer-to-peer program

  • Total posts: The total number of user given recognition posts during the timeframe.

  • Total points: The total number of user given recognition points during the timeframe.

  • Reach: The percentage of users reached by the program.

Awards program

  • Total posts: The total number of recognition posts given by Manual awards in given timeframe.

  • Total points: The total number of recognition points given by Manual awards in given timeframe.

  • Reach: The percentage of users reached by the program.

Celebrations program

  • Total posts: The number of recognition posts by Celebrations in a given timeframe.

  • Total points: The total number of recognition points given by Celebrations in given timeframe.

  • Reach: The percentage of users reached by the program.

Incentives program

  • Total posts: The total number of incentives claimed during the timeframe

  • Total points: The total number of points claimed through claimable awards during the timeframe

  • Reach: The percentage of users reached by the program.

Learn more about the different types of Bonusly Recognition Programs in this article: What are Bonusly Recognition Programs?


Cost breakdown

Gain complete cost transparency with a breakdown of rewards spend compared to subscription fees. You can even compare year-over-year trends to predict future costs and optimize your budget allocation.

Subscription cost

Click on the drop-down arrow to view the details specific to your subscription fees.

Subscription cost: Total cost of your subscription Year-to-date from the activation date of your Bonusly account. This information can also be found on your Plans & billing page in your admin tools.

Monthly price per seat: Total cost per user each month based on your subscription plan and contract term.

Current seats: Total number of user licenses for individuals to access and use Bonusly.

Rewards cost:

Click on the drop-down arrow to view more details specific to your reward cost in Bonusly.

Rewards costs: The total cost of your reward redemptions year-to-date from your activation date. You can review a breakdown of reward billing information on the Billing activity page.

Month-to-month rewards chart:Here you can view your monthly reward redemption costs year-to-date from your activation date and compare them to the previous year to help with planning and budgeting for rewards.

Average rewards cost: The average monthly reward redemption cost.

Unredeemed balance: the total amount of points users have earned and can redeem. This is the amount you would be liable for if everyone cashed in all of the earned points at the same time.

Learn more about Bonusly billing in this article: How do I pay for Bonusly?


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