All Collections
Billing & Rewards
Refunding a custom reward or a Points Boost
Refunding a custom reward or a Points Boost

Bonusly makes it easy to track and refund custom rewards or allowance boosts from one screen.

Updated over a week ago

To refund a custom reward or a Points Boost reward, first head over to your Rewards Management page.

To find the reward you'd like to refund, you can use the filters located at the top of the page:

Hint: It might still be in the 'Pending' tab.

Once you've located the reward you would like to refund, click the 'Refund' button to the far right:

We'll double-check with you to make sure you really do want to refund the reward. If you're sure that's what you want to do, then click the 'OK' button. Otherwise, click the 'Cancel' button to abort the mission.

That's it! πŸŽ‰ The points will be returned to your teammate's account, and your custom reward inventory will be adjusted to reflect the refund. The reward will now appear in the 'Refunded' tab of your Rewards Management page:


Questions? Send us a note to [email protected]; we'd be happy to help!

Was this article helpful? Let us know by rating it below with an emoji and sharing your feedback!

Did this answer your question?