This article is best for:
- All users 🎉
- Pro & Core Accounts 💼
In this article:
Selecting a reward from the Reward Catalog
You can choose to spend or cash in the points (or whatever currency your team uses like bones 🍖, stars ⭐️, or high fives ✋) from your earnings balance on items in your company's Reward Catalog at any time. It's easy and only takes a couple of seconds! ⚡️
To start, head over to your company's Reward Catalog by clicking on Rewards in the user toolbar or on the Pick a reward button below your earnings balance.
In the catalog, you can pick a reward you'd like to redeem by clicking on the tile on the main page. Or you can search for specific rewards using the search bar at the top of the page and browse through categories using the Jump to Category sidebar.
Redeeming a reward
When you've selected a reward, it will appear in the redemption box on the right side of the page. Click on the dropdown arrow to select the amount you'd like to redeem. 💵
You'll see a notification pop up checking to confirm you'd like to redeem the amount chosen. 🛑 If it looks good, click Yes, I'm sure.
❗️Important: Gift cards cannot be refunded. Please make sure to check the amount before confirming! If you decide you don't want to redeem, click the cancel button and no points will be used from your earnings balance.
Bonusly fulfills the reward automatically, which may take a few seconds. ⌚️
Once your redemption is complete you can claim your reward by clicking on the claim button to claim immediately or at a later date through the confirmation email. 📧
Note: All gift cards are electronic, and redemption notifications will be emailed to you.
Follow the directions on the next page to use your gift card, and you're done. Time to enjoy! 🎉
Reviewing your reward redemptions
If you ever want to look back and see the previous rewards that you've redeemed or find an access code, go to your My Rewards page at the top of the screen next to your point balance.
Then click the View button to access your reward code.
Can't find your reward? Check out the article "Where is my reward?" for help!
Questions? Reach out to our support team using the green chat widget in the bottom right-hand corner of your screen. They'll be happy to help! 🤗
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