Recognition becomes even more meaningful when you can share it directly with someone who made a difference. Whether you want to thank a teammate for their help, celebrate a colleague's achievement, or show your gratitude to someone outside your organization, Bonusly makes it easy to turn your points into a thoughtful gift.
You can use your redeemable points to purchase gift cards or physical items to send a gift to someone else. When you send a gift to a teammate, you can also share it as a recognition post on the public feed, so everyone can see why they deserve it.
Gift cards
Gift cards are perfect when you want to give someone the freedom to choose exactly what they want. Here's how to send one:
Find a gift card you'd like to give. Browse the rewards catalog and select any gift card that fits what you have in mind.
Indicate it’s a gift. On the reward detail page, check the box that says "This is a gift for someone else"
Enter recipient information. Provide your recipient's email address. You can send gift cards to anyone—teammates, friends, or family members—even if they don't have a Bonusly account.
Add a personal message. Include a note that explains why you're sending this gift. A few thoughtful words can make your gift feel even more meaningful.
Complete your redemption. Review the details and click Send gift now. If you're sharing the gift as a recognition post, the button reads Gift reward.
Your recipient will receive an email from Bonusly with the gift card and your message.
FAQs
Can I give a PayPal gift?
Yes, but make sure the recipient email address you enter is the same email address that's linked to their PayPal account. Learn more about the PayPal reward.
Does sending a gift change its currency?
No. A gift card keeps its original currency when you send it as a gift, so your recipient receives it in the same currency shown on the reward.
Curated gifts
Curated gifts add a personal touch that lasts. These are thoughtfully selected physical items—from premium headphones to cozy blankets to artisan coffee sets—that arrive at your recipient's door and become part of their daily life. It's recognition they can hold onto.
How to send a curated gift
Find a physical item you’d like to give. Filter by the curated gift reward type or use categories to find something that feels right. Check out collections for physical items designed for peer gifting.
Indicate it’s a gift. On the reward detail page, check the box that says "This is a gift for someone else."
Provide recipient details. Fill in Recipient name and Recipient email address. Like gift cards, you can send curated gifts to anyone, inside or outside your organization. Recipients must be located in the same country as you, and items can't be shipped to PO Boxes.
Write a message. A message is required for curated gifts. Tell your recipient why you chose this gift.
Review gift terms. Curated gifts have an expiration date—recipients need to claim their gift within the timeframe shown. Make sure you're comfortable with the terms before sending.
Confirm and send. Review the recipient information and click Send gift now (or Gift reward if you're sharing it as a recognition post).
Track your gift. After you send it, you can check the status of your gift from your personal redemption history. Gift status will only update once the recipient has claimed their gift.
How gift recipients claim their curated gift
When you send someone a curated gift, here's what happens:
They get an email. Recipients receive a Bonusly-branded email from Snappy, our curated gift partner, letting them know a gift is waiting for them. If they can't find the email, tell them to look in their Promotions inbox or search for "Snappy". Teammates can also claim the gift from their rewards history in Bonusly, or from the recognition post if you shared one.
They unwrap the gift. The email directs them to an "unwrapping" experience that reveals the gift you selected for them.
They choose what they want. Recipients can keep the gift you picked or choose another item expires to receive a dining card for equal or lesser. If the item becomes unavailable, your recipient should reach out to Snappy support.
They provide shipping details. Once they've made their choice, they'll enter their shipping information. Note: Items cannot be shipped to PO Boxes. Recipients should enter a street address.
They receive confirmation and tracking. Recipients get an email confirming their selection with tracking information so they know when to expect their gift.
Share your gift as a recognition post
When you send a gift to a Bonusly teammate, you can post it to the public feed as recognition, so your team sees the gift and the reason behind it.
Pick a teammate as your recipient. On the recipient step, choose a teammate in the Recipient name or Recipient email address field.
Keep the recognition checkbox on. The Send as a recognition post to public feed checkbox appears below your message and is checked by default when your recipient is a teammate. Uncheck it if you'd rather send the gift privately.
Write your message. Your message becomes the recognition post. You can use hashtags, GIFs, emoji, and attachments, just like when you give recognition. If your company offers post wrap, you can wrap the post too.
Click Gift reward. Bonusly sends the gift and posts the recognition to the feed.
A few things to know:
Recognition posts are for teammates only. If you enter an email for someone outside your company, the checkbox is turned off and you'll see: "Recognition posts are only available when you send a gift to a Bonusly teammate." You can still send the gift.
Your giving allowance isn't used. The recognition post goes out with +0 points. The gift itself is paid for with your redeemable points (and your credit card, if you top up).
The post shows a gift chip. Hovering over the chip on the post shows who sent the gift. Your teammate sees "{Your name} sent you a gift!", and you see "You sent a gift to {their name}!"
Only you see the price. Your teammate and everyone else on the feed see the name of the gift, but not what it cost.
Your teammate can claim it from the post. The recipient can claim the gift right from the gift chip on the post, from their rewards history, or from the gift email.
Get help writing your message from Bizy
When you write a message on a gift, the Gratitude Gauge sits right below the message field and scores your message as you write, just like it does when you give recognition. If Bizy is available to you, Bizy can also suggest wording to strengthen your message once it's at least 30 characters long. Accept a suggestion and Bizy adds it to your message, then scrolls the message field back into view so you can see the change.
Suggestions are personalized to your recipient, so they only appear when you're gifting to a teammate.
If a gift can't be delivered
Sometimes a gift you shared as recognition can't reach your teammate: the fulfillment partner can't complete the order, an admin refunds it before it's delivered, or a curated gift expires before your teammate claims it. When that happens, your teammate receives the points you spent on the gift, so the recognition still comes with something they can use. You'll each get an email with the subject "Update on your gift" that explains what happened.
Choosing your recipient
The Recipient name and Recipient email address fields work the same way:
Start typing to search for a teammate. Pick a teammate from the list to fill the field. When you pick a teammate in one field, the other field fills in with their details.
Or type anyone else. If the person isn't on Bonusly, just type their name and email. If no teammates match what you type, you'll see "No teammates match. You can still send this gift to someone outside your company."
The two fields must point to the same person. If one field is a Bonusly teammate, the other must match that teammate. For example, if you pick a teammate by email but type a different name, you'll see an error asking you to match the name to that teammate. If the two fields point to two different teammates, you'll need to fix one before you can send.
If the item isn't available where your teammate is
Some rewards aren't available in every country. When you pick a teammate as your recipient, Bonusly checks whether the item is available in their location. If it isn't, you'll see:
"This item is unavailable in {their name}'s location. Choose another item or give them points instead."
Send gift now is turned off until you change the item or the recipient. Click give them points instead to close the reward and open the Give box with your teammate already selected, so you can recognize them with points.
This check only applies to teammates. For recipients outside your company, make sure the item is available where they live.
Tracking gifts in your rewards history
Your rewards history shows the gifts you've sent and the gifts you've received.
Gifts you've sent show "Gift sent to {name}" (or "Gift you sent" for older gifts without a recipient name). Click Get info to see the gift's price, status, and shipping details, and to resend the gift email if your recipient can't find it. Gift card codes, PINs, and claim links belong to your recipient, so you won't see them. The receipt email you get after sending a gift also leaves out the claim link.
Gifts you've received appear in a separate Gifted to you section, with "Gifted by {name}" on each one. Click Get info to claim or redeem your gift.
Other rewards
There are other types of rewards in the Bonusly catalog that you may want to gift. Here’s more information:
Can I gift a donation?
No. However, you can choose to donate your points to over 60 different charities. If you want to donate on behalf of someone else, you could send them a message with your donation amount, reference number, and a bit about why you donated in honor of them.
Can I gift company swag?
Yes, if your company offers branded items through an Axomo integration. If the Axomo integration is set up, there will be a “Company swag” collection in the catalog for you to browse. When you’re redirected to Axomo, simply provide the shipping address where you want the swag to be sent during checkout.
For swag items in the “custom rewards” collection, you can gift those items but it will differ depending on how these items are set up. You can either provide your recipient’s shipping address directly in Bonusly or give admins their address when they reach out for your shipping information.
FAQs
Can I send a curated gift to someone who lives in a different country from me?
Snappy ships to 170+ countries. We recommend that you send gifts to someone who lives in the same country as you, so that you can be sure the item you chose is available in that destination. Verify your listed country by visiting profile settings. When you send a gift to a teammate, Bonusly checks that the item is available in their location before you send it.
Do curated gifts expire if they're not claimed within a certain amount of time?
Curated gifts expire by 60 days after the gift is sent. If a recipient doesn’t select a gift in that timeframe, they will receive a Snappy dining gift card for the full gift value.
Will points be refunded to me if my recipient doesn't claim their gift?
No, points will not be refunded. For a gift you shared as a recognition post with a teammate, the points you spent go to your teammate instead, so the recognition still comes with something they can use.
Why gifting matters
Whether you choose a gift card for flexibility or a curated gift for its personal touch, you're giving someone a tangible reminder that you value them.
Questions? Send us a note to [email protected]—we'd be happy to help!