When you redeem a reward that uses Charity on Top as the provider, it turns into a gift card which you'll successfully be able to redeem your reward by taking the following steps:
On the Rewards page under donations, find and select the charity you want to use your Bonusly points for - we will use Direct Relief in this example
Select the amount and click 'Donate'
Click on 'Yes, I'm sure' if/when you are ready to donate to the charity you've selected
A loading screen will appear to process the reward redemption
Once completed your donation a summary will show up. Click to claim the reward (you can always view rewards you've redeemed using 'My Rewards' on the top-right hand side in Bonusly)
You'll be taken to Charity on Top's website to finalize the reward redemption.
NOTE: Make sure to copy the card number and then click on 'Go to charityontop.org'
On the Charity on Top website, click on the 'Redeem' button on the top navigation menu
Enter in the card number you copied and click on the '+' icon
A pop-up will appear letting you know the gift card is ready to redeem; click 'Redeem Now'
Share your information for the gift card (optional) then click 'yes' or 'no'
You'll be taken to the charity's page where you can type in and search for the organization you wanted to donate to originally in Bonusly; in this example, we are searching for Direct Relief
When you've found the charity, click on the 'Use Your Gift Card' button
Select the amount you want to use from the gift card or select the option to use the full amount of the gift card then click 'Continue'
You'll be prompted one more time with a summary to review; click on 'Redeem' if everything looks good
A pop-up will appear letting you know that you've redeemed successfully!
Questions? Send a note to [email protected], we'd be happy to chat! 🤗