Are your coworkers doing so many awesome things you ran out of your giveable balance? That's great! You can spend your earnings to purchase additional points anytime with the Points Boost reward! 🎉

Your purchased Points Boost will be spent once your standard monthly allowance is exhausted. Unlike your standard monthly allowance, the Points Boost reward does roll over into the next month if you don't spend it! 

Head to your company's Reward Catalog and look for the 'Points Boost' reward. You'll find it in the 'Previously claimed' section if you've purchased it before. Click on the 'Points boost' reward:

Once you've selected the number of points you want to give away, click the blue 'Get boost' button:

You will see a pop-up window with the confirmation of your Points Boost purchase and the ability to 'Give recognition' directly from that window:

The Points Boost reward you purchased will now appear in your 'Visit rewards history' section, and you'll have an additional giveable balance to give to your colleagues! 🎉 

To use your Points Boost, just give bonuses like normal. You will only use your Points Boost reward once you spend your entire monthly allowance, at which point the Points Boost will be applied automatically. 

Unlike your normal monthly allowance, any unused balance from a Points Boost will roll over from month-to-month, so there's no need to stress about using the entire balance before the end of the month! 👍 

To refund a company exclusive or a Points Boost reward, first head over to your Reports>Redemption activity

To find the reward you'd like to refund, you can use the filters located at the top of the page:

Hint: It might still be in the 'Pending' tab.

Once you've located the reward you would like to refund, click the 'Refund' button to the far right:

We'll double-check with you to make sure you really do want to refund the reward. If you're sure that's what you want to do, then click the 'OK' button. Otherwise, click the 'Cancel' button to abort the mission.

That's it! 🎉 The points will be returned to your teammate's account, and your company exclusive inventory will be adjusted to reflect the refund. The reward will now appear in the 'Refunded' tab of your Reports>Redemption activity page.

I have accidentally redeemed the Point Boosts, how to refund my points?

Please get in touch with your company's Bonusly administrators to inquire about a refund for this reward. If you are unsure who your admins are, we recommend contacting your HR team to point you in the right direction!

Questions? Send us a note to [email protected]; we'd be happy to help!

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