As a Bonusly administrator, you can remove problematic bonuses at any time. To delete a bonus*, head to the 'Recognition > Manage' page, and find the bonus you'd like to delete. You can read more about how to find the bonus you're looking for in this help center article. *You must have Global admin permissions in order to access this feature.
Once you've found the bonus you want to delete, click the 'delete bonus' button (little trash can icon):
Deleting a bonus is permanent, and irreversible, so Bonusly will verify this is really what you'd like to do. If it is, click OK. The bonus will be permanently deleted:
Important: The allowance of the user who gave the deleted bonus will be refunded if the bonus is deleted in the same month that it was given, and the points will be subtracted from the recipient's reward balance.
Have more questions? Reach us at firstname.lastname@example.org