You can restore an archived user anytime. 

To restore a user, head over to the 'User Admin' page, and click the 'Include: Archived’ checkbox:

To find the exact user:

  1. Click ‘Filter users’.
  2. Enter in part or all of the user's email address or name.
  3. Click the 'Filter' button.

When you've found the user's account, click the ambulance icon in their row to restore their account:

And that's it! Their account will be exactly as it was on the day it was archived, including the record of their bonuses and their earnings account balance. 🎉

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