To set up Prepay for Rewards, first head to the Company > Billing page. You'll need a valid credit card on file to have the option to set up this feature. Once you have a card on file, you can follow these steps for set-up.

First, click “Setup Prepay” under the “Reward Billing” section:

Billing page for admins, showing reward billing and how to click on setup prepay button in green to save on fees.

Next, select your prepay amount. This is the amount that your card will be charged each time to keep a balance available to redeem for Rewards. The larger the prepay amount, the less frequently your credit card will be charged: 

Popup message to select prepay in blocks with choices ranging in the thousands; click enable prepay button in green on bottom left corner when ready.

3. Click “Enable prepay.” You’ll see a message confirming that prepay is enabled. You're done! 🎉

A Prepay rewards message will display with the amount it will be refilled by whenever the rewards balance drops below a certain amount.

Still need help with setting up prepay? Reach out to us at [email protected] and we'll be happy to help! 

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