Bizy is Bonusly's recognition sidekick. It's an AI agent that helps everyone on a team show up better for each other, every day. It notices the moments worth celebrating, helps people give better recognition more often, and keeps managers and people leaders a step ahead of engagement.

Bizy connects to the tools your team already uses (like Slack, Microsoft Teams, GitHub, Linear, and Granola, when your company connects them) and adapts to each person's role over time. That means it can notice great work happening across workspaces, learn how people like to connect, and help everyone know who to recognize, when, and why.

With live access to recognition, 1:1 history, check-in trends, goals, and org structure (within the same permissions you already have), Bizy helps everyone on the team connect more and collaborate better. Bizy is generally available in Bonusly on web and mobile. You can also chat with Bizy by replying to Bizy emails, and use Slack, Microsoft Teams, or the standalone Bizy desktop app depending on your company setup.

Bizy is also a helpful guide to Bonusly itself, answering how-to and troubleshooting questions day or night.

At Bonusly, we're committed to being AI-first, but human always. Bizy handles synthesis, pattern recognition, and preparation. You bring empathy, context, and authenticity. The two are designed to work together.

Bizy is available throughout the Bonusly experience and is easy to spot by its bee avatar. Open any chat panel by clicking that icon, and ask a question or request help. There's no setup required. Bizy is ready the moment you log in, and it gets more useful as your team uses it.

Your chat with Bizy is one continuous thread with full history, not separate conversations you start and stop. Scroll up to revisit earlier turns, and keep going from wherever you left off.

You can also start or continue a Bizy chat from email. When you get a Bizy email (for example, a moment nudge), reply to that message. Bizy answers back over email, and the exchange shows up in your web chat so you can continue there after you log in. Actions that change something meaningful (like sending recognition) still need you in the app to review and confirm.

Bizy builds useful context about your role, team, and preferences over time. That memory is correctable: you can ask Bizy to forget something or update a preference, and anything you explicitly told Bizy to remember stays until you say otherwise. You can also ask Bizy about something you discussed earlier. It can recall past chats by topic or time range.

That depends on your role, but here are the most common ways people use Bizy:

Better yet: tell Bizy about something awesome your teammate did, and it can help you polish your writing so it's more specific and genuine. Bizy scores recognition across five dimensions (specific, contextual, values-aligned, personal, and genuine) and can suggest a small editable doodle or contextual GIF when you ask.

Try asking: "Help me recognize Priya for the product launch" or "Who on my team has a milestone coming up?" or "Can you help me create a fun doodle for this message?"

Bizy will never send recognition without your involvement. Suggestions are easy to edit, add to, and personalize, so the words still feel like you. Recognition matters because it comes from a real person who noticed and cared.

Bizy can also help you join an existing recognition thread with a quick "say thanks" comment. As always, you'll review and approve it before anything is posted.

New to Bonusly? Bizy can help you draft your first recognition right in chat. If you're the only person in your account so far, you can try it with Bizy Bee, the sample user. Nothing gets sent without your approval.

Most teams don't find out someone is disengaged until it's already too late. Bizy surfaces those signals sooner, when there's still time to do something about it.

Try asking: "Who on my team hasn't been recognized this month?" or "Which managers haven't given recognition recently?" or "What check-in trends should I know about this week?"

Bizy won't make decisions for you. It makes sure you have the right information at the right time.

As an admin, you're responsible for the health of your recognition program. Bizy lets you ask questions about participation patterns, recognition trends, and reward activity in plain language, and get clear answers without exporting a CSV. Answers can come back as charts or heatmaps, not just a paragraph of numbers.

Try asking: "How has activity changed this quarter?" or "Which departments have the highest participation?" or "Show me recognition quality trends across teams."

Bizy can do more than suggest talking points. You can ask it to create a new 1:1 in Bonusly, help you prep for a development conversation, and add agreed-upon topics straight to your shared notes.

Try asking: "Create a 1:1 with Alex" or "Use my recap to suggest agenda topics for my development conversation with Alex."

Bizy can create the 1:1 space in Bonusly, but it does not schedule or update calendar events. Bizy can also help you complete your 1:1 check-in. Any change that matters is drafted and previewed first. Bizy waits for your explicit confirmation before anything happens.

Been heads-down or just back from vacation? Ask Bizy to catch you up on what's happening with the people you work closely with.

Try asking: "Catch me up" or "What's been going on with my team?"

Not sure how a feature works or where to find something? Bizy can answer product questions directly in chat.

Try asking: "How do I set up check-ins?" or "What's my points balance?"

If you're not already in the app, you can still talk to Bizy from your inbox. Reply to a Bizy email (such as a moment nudge). Bizy sends an answer back by email, and that turn appears in your continuous web chat so you can pick it up later in Bonusly.

Email chat is for questions and guidance. Anything that changes something meaningful still needs your review and confirmation in Bonusly.

Because your Bizy chat is continuous, you don't need to start a new conversation to continue a thread. Ask about something from earlier, or scroll your history in the chat panel. Bizy can recall past discussions by topic or time when you ask.

Try asking: "What did we talk about last week about recognition for my team?" or "Remind me what you suggested for my 1:1 with Alex."

When your company enables connectors in Bizy Settings (Slack, Microsoft Teams, GitHub, Linear, or Granola), Bizy can factor collaboration from those tools into recognition suggestions, relationship context, and 1:1 prep. Admins choose which connector types are available. Each person connects their own account when they're ready. Connectors do not cost extra.

Bizy tailors what it shows based on your role and permissions:

Each role only sees data they're already authorized to access. Bizy doesn't elevate permissions.

What each role can see. The table above covers data visibility. Your Bonusly role still decides what Bizy can show you. Giving someone Bizy access does not expand their permissions.

How admins control who can use Bizy. Admins manage this in Bizy Settings under Member access. You can turn Bizy on for everyone, or turn it on or off for individual people. That controls access, not pricing.

How pricing works. When Bizy is included on your subscription, seat count matches your Bonusly subscription seat count. Turning access off for some people does not lower your bill. On invoices, Bizy may still appear as its own line item. Connectors never cost extra.

How to opt out of Bizy charges. To stop including Bizy in your plan, go to Plans & billing, open the Subscription card's Add on section, and choose Remove Bizy add on. Bizy stays available through the end of your current term, then stops.

Your interactions with Bizy are between you and Bizy. Managers can't see what employees ask Bizy, and admins can't browse other people's Bizy conversations.

Bizy only surfaces information you're already authorized to see. It won't reveal data you don't have access to, hint at its contents, or suggest a workaround.

Bizy accesses Bonusly data relevant to your role, plus connected-tool activity when your company has enabled connectors. It does not access HRIS records, payroll, or personal files. Private feedback conversations remain private.

Bizy's insights are grounded in your team's real activity in Bonusly (and connected tools where applicable), not guesswork. That said, Bizy synthesizes and summarizes, so use your own context to validate what it surfaces.

If something looks off, trust your knowledge of the situation. The underlying data in Bonusly is always the source of truth. You can also thumbs-down a response to help Bizy improve. Reach out to Bonusly support if a conflict persists.

What exactly is Bizy? Bizy is Bonusly's recognition sidekick. It notices the moments worth celebrating, helps people give better recognition more often, and keeps managers and people leaders a step ahead of engagement trends. When your company connects tools like Slack, Microsoft Teams, GitHub, Linear, or Granola, Bizy can see a fuller picture of how your team works together, not just what gets posted in Bonusly.

Is Bizy a chatbot? No. Bizy can answer questions conversationally, but it's much more than that. It's an AI agent that meets you where you already work and proactively surfaces the right information at the right moment.

How do I use it? Open a chat panel anywhere you see Bizy's icon and ask a question or request help. There's no setup required. Your chat is one continuous thread with history. You can also reply to a Bizy email to keep the conversation going from your inbox. Memory is correctable: you can ask Bizy to forget something at any point.

Can I chat with Bizy over email? Yes. Reply to a Bizy email (for example, a moment nudge). Bizy answers by email, and that turn appears in your web chat so you can continue in Bonusly. Email is for questions and guidance. Actions that change something meaningful still need confirmation in the app.

Do I need to start a new conversation each time? No. Bizy uses one continuous chat with full history. Keep going from where you left off, or ask Bizy to recall something from earlier.

Can Bizy remember what we talked about before? Yes. Ask about a past topic or time range, and Bizy can recall earlier chats in your history. You can also scroll your continuous timeline in the chat panel.

How can my team interact with Bizy? Every Bonusly user with Bizy access can interact with Bizy directly. Employees can ask questions, get help improving shoutouts, and review their own history. Managers see team-level insights, recognition and engagement patterns, and relationship context. Admins get analytics and participation summaries. Each person's experience is shaped by their role.

What plan do I need to use Bizy? Bizy is generally available and included with the Team and Organization plans by default. It is not available on the Free plan. Team + Bizy AI is $5 per user per month or $50 per user per year. See Managing Bizy Access in Bonusly.

Can my company turn Bizy off so we are not charged? Yes. Admins can remove Bizy from the subscription in Plans & billing (Subscription card > Add on > Remove Bizy add on). Charges stop at the end of the current billing period. Turning access off for individual people does not lower the bill while Bizy is still included on the plan.

How do admins decide who can use Bizy? In Bizy Settings > Member access, admins can turn Bizy on for everyone or manage access person by person. Role still controls what data Bizy can show once someone has access.

Will Bizy send anything automatically without my approval? No. Any action that changes something meaningful is drafted and previewed first. Bizy always waits for explicit confirmation before anything happens.

Does Bizy write my recognition messages for me? Bizy can flag moments worth recognizing and help draft recognition from context. You always keep editing control, and nothing goes out without your explicit confirmation.

Can Bizy make recommendations? Yes, but they're suggestions, not directives. Every suggestion is something you can act on or ignore, and nothing reaches another person without your approval.

Does Bizy give me access to information or permissions I don't already have? No. Bizy only shows you data you're already authorized to see.

Who can see my Bizy conversations? Your interactions with Bizy are your own. Managers and admins cannot browse or export another person's Bizy conversations.

Can I get a transcript of what my employees put into Bizy? No. Employee interactions with Bizy are private to that individual by design.

What tools can Bizy connect to? Slack, Microsoft Teams, GitHub, Linear, and Granola are available as connectors when your company enables them. Admins set what's allowed in Bizy Settings. Each person connects their own account when they're ready. Connectors do not cost extra.

How do I turn off points balance reminder emails for everyone? Personal notification settings only change reminders for you. They do not turn off points balance reminder emails company-wide. That company-wide control is not available in the personal Notifications page. If you need points balance reminder emails disabled for your whole organization, contact Bonusly support and we can turn that company setting off for you. See also Email and App Notification Settings.

Is Bizy available 24/7? Yes. For questions it can't fully answer, it will point you toward the Help Center or connect you with support.

How do I give feedback on Bizy? Rate a response directly in the chat panel. That feedback goes to the Bonusly team and helps improve Bizy over time.