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Understanding the Analytics Dashboard
Understanding the Analytics Dashboard

Learn how to read and utilize the Analytics Dashboard!

Updated over a week ago

The Analytics Dashboard provides an overview of your team's recent recognition activity and trends, allowing greater visibility and insights specific to your team. ๐ŸŽ‰ย 

What types of questions can the Analytics Dashboard answer?

  • Who is receiving recognition? How often?

  • How is your team connected?ย 

  • What type of work is being recognized?ย 

How does the Analytics Dashboard work?

Each section of the Analytics Dashboard provides a snapshot of the data found in the corresponding Analytics reports, but is specifically for your team. The information found in the Analytics Dashboard follows these guidelines: All information is subject to a timeline of the last 30 days, and is limited to the most recent 50 recognitions.

How to use the Analytics Dashboard

The Analytics Dashboard is composed of 5 charts, with data surfaced for your specific team*. *Teams are determined by manager_email, as part of the user management process. Here is what each chart can tell you:

  • Participation chart: How many members of the team have received recognition, and in what timeframe?

  • Leaderboard chart: Lists the top 12 receivers and how much recognition they have received. Data is based on the first hashtag listed in any piece of recognition. The leaderboard compares individual recognition and does not include recognition given by bots, comments & add ons, and group recognition (multiple receivers)

  • Organization Graph chart: Connecting users by lines that represent recognition activity, this graph shows who have been interacting and how much. (The thicker the line, the more activity between two users)

  • Recognition chart: See the breakdown of the recognition received, given, and how many points given. This chart also breaks down the recognition received based on company hashtags used.

  • Top Words chart: View the trending and most popular words found in the recognition of your team.ย 

Interacting with the Analytics Dashboard

Each of the charts has unique interaction features available to it, as well as common actions found for all of them.ย 

Participation: The Participation chart allows you to scroll along the 30-day timeline and see the recognition activity based on: Date and percentage of users who have received recognition.ย 

Leaderboard: The Leaderboard chart can be read by hovering over the recognition received bars for the top five receivers on your team. The number of recognition can also be read at the bottom of the chart. Clicking on user names will take you to their profile page.ย 

Organization Graph: The Organization Graph chart can be pulled and pushed as needed in order to see the connections clearly. Clicking on the user's name will take you to their profile page.

Recognition: Hovering over each of the sections of the pie chart will show you the count for each hashtag. These hashtags are also color-coded in the key next to the chart.

Top Words: The Top words chart is not interact-able.ย 

Common actions: All of the charts have the following features in common.

  • Clicking on the title of the chart will take you to the corresponding Analytics page to show that data for your entire company.ย 

  • Selecting "View more" will also take you to the corresponding Analytics page.ย 

  • Selecting the "..." at the top right of the chart will open up a modal requesting user feedback about the feature by giving a ๐Ÿ‘ or ๐Ÿ‘Ž.

Sharing your feedback: If you have any feedback, please share it with us! By clicking on the "Share your Feedback" button, a modal will pop up, allowing you to give written feedback to our team! ๐ŸŽ‰ย 

Frequently Asked Questions

Why is data not populating in my Analytics Dashboard?

The Analytics Dashboard utilizes the information provided by your user management in order to populate teams based on the "manager_email". If no manager emails are listed for your users, it is unable to populate.ย 

Questions? Send us a note to [email protected]; we'd be happy to help!

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