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Managing Incentives

Learn now to approve or deny, edit, and more!

Updated over a week ago

Incentives encourage proactive participation among users, allowing them to advocate for themselves and eliminate the feeling that certain work goes unnoticed. 

In this article, you'll learn how to review and edit Incentives. You will need to be a company admin in order to manage these Incentives. If you are interested in learning about how to set up Incentives, check out our: "How to set up Incentives ". 

Reviewing pending Incentives

To review, approve, or deny Incentive requests, head over to the Pending Incentives page. Admins can access this page by clicking on Recognition >Awards, Celebrations, Incentives. Non-admins can access pending Incentives by clicking on Incentives > Pending.

Check out this article for more information about reviewing pending Incentives.

Editing Incentives

Activating & deactivating Incentives

All INcentives are automatically set to active when they are created. In order to temporarily deactivate Incentives (but not delete), simply switch off the award on the right side of the screen: 

When you are ready for the award to be active again, switch it back on: 

Editing Incentives content

If you would like to edit an Incentive, go to Recognition > Awards, Celebrations & Incentives > Incentives and select the "Edit" button for the award in question: 

The "Edit an Incentive" modal will appear, and you can make any necessary changes to the Incentives: 

Deleting Incentives

Deleting an Incentive is permanent. If you would like to just pause the availability of an Incentive, you can do so by deactivating it. 

If you would like to delete an Incentive, go to Recognition > Awards, Celebrations & Incentives > Incentives, and select the dropdown arrow next to edit for the Incentive in question. An option to "delete" will appear: 

When you select "Delete", a second prompt will appear asking you to confirm the action: 

Once you click "OK" the Incentive is permanently deleted. 

That's all there is to know about editing Incentives! 🎉 Don't forget to check out these related articles: 


If I approve a bunch of the same type of Incentives, will it give a batch bonus? No, because each user has to individually claim the Incentive, and each award only results in a single bonus.

Questions? Send us a note to [email protected]; we'd be happy to help!

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