This article is best for:
- Admins
- All Account types
Program Settings Overview
The Program Settings page is the centralized location for updating the program settings for your Bonusly account. Here you can update and change your points name, company value hashtags, hashtag requirements, and banned hashtags.
Navigate to this page by clicking on Company -> Program settings in your admin tools.
Points
Point's Name
Bonusly uses the term "points" as a default currency for giving recognition, which helps to standardize giving across locations and reduce emphasis on the dollar amount associated with a recognition post.
You can rename your currency to something that better fits your company to increase the elements of fun and show off your company's culture. We've seen all sorts of creative ideas from high fives to rainbows and beyond!
Simply type in the currency name you prefer or use an emoji as a symbol and click on Save settings to update.
Exchange rate
Points always exchange at a rate of 10:1. Ten points equals one unit of your base currency (e.g. if your base currency is USD, then 10 points = $1).
Points requirements
In the points requirements settings you can choose to allow your team members to give out recognition without out points attached to each post.
Bonusly data shows a higher participation rate for companies that use points and allow customers to save up and cash in for meaningful rewards!
Points visibility
Bonusly includes point amounts in recognition posts, email notifications, Slack and Microsoft Teams notifications, and admin reports by default.
If you'd like to keep recognition focused on the message rather than the point amount, check Hide point amounts in recognition posts and notifications. When enabled:
Recognition cards in the feed show the message, hashtags, and recipient but not the +N point amount
Email, Slack, and Teams notifications omit the point amount
Admin reports that include recognition copy will omit the amount
Recipients still receive the points; they're just not displayed alongside the post.
Note: This setting controls point amounts in recognition posts and notifications. Giveable points balances (the balance shown in the homepage greeting, sidebar badge, and give modal) are controlled separately, those are automatically hidden whenever a user's monthly allowance is 0. There's no separate setting to toggle balance display on its own.
Company Values
Bonusly has multiple hashtag modes to help you control how your users use hashtags.
Hashtag modes
Company value hashtag required: Setting your hashtag mode to 'Company value hashtag required’ will require your team to attach at least one of your company hashtags to every bonus they give. Your team may still add any additional hashtags they choose.
Hashtag required: Setting your hashtag mode to 'Hashtag required' will require your team to attach at least one hashtag to the bonuses they give.
Hashtag optional: Setting your hashtag mode to 'Hashtag optional' will allow your team to give bonuses with or without a hashtag attached.
Adding company value hashtags
You can add up to 12 company value hashtags by entering them into the fields provided. Use the description field to give more detail about your company’s values and keep your team aware of and aligned with the values that are most meaningful.
You can also set the bonus hashtag mode to 'Company Value Hashtag Required' to require all recognition to have at least one company value hashtag.
Hashtag Analytics
Want to see how your company values are showing up in recognition? The Recognition Activity Report shows every recognition post, with hashtags as a filterable column so you can spot which values are trending and which could use a little TLC. Export to CSV to see all hashtags used in each post along with counts for how often each one appears. This helps you encourage your team to embrace the values that define your business.
FAQ
Which hashtag mode should I use?
We recommend using the "Company value hashtag required" mode. By requiring at least one company hashtag, you'll receive the most data and analytics from the Bonusly system. You can also start gaining insight into which values are most important to your team and which could use some TLC.
Additionally, hashtags feed into our Achievements feature; your top performers for each company value will get additional recognition and visibility!
Now that you've selected your bonus hashtag mode, you're ready to add your company hashtags! 🎉
Questions? Send us a note to [email protected]; we'd be happy to help!
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