Getting to Notification Settings
Profile Settings can be found under your avatar menu in the main navigation. Navigate to your notification preferences from your profile settings by clicking on "Notifications".
The Notifications page allows you to select which reminders and notifications you will receive related to Bonusly activity. We strongly encourage, as a best practice, keeping all of your notifications in place, as reminders are strongly tied to healthy platform activity.
Personal vs company-wide settings. Changes on this page only affect your notifications. They do not turn reminders off for everyone else. If you need points balance reminder emails (or another email type) disabled for your whole organization, contact Bonusly support. That company-wide toggle is not available in personal notification settings.
How the Notifications Page Works
Your notification settings are organized in a table format with notification types listed by category. Depending on your company's integrations, you may see columns for:
Email – Always available
Slack – Visible if your company has enabled the Slack integration
Microsoft Teams – Visible if your company has enabled the Microsoft Teams integration
Bulk Toggle
You can toggle all notifications in a category on or off by checking or unchecking the checkbox next to the category name. If some notifications in a category are enabled and others are disabled, the category checkbox will show an indeterminate state.
Be sure to click "Save changes" at the bottom of the page when you have your notification preferences as you want them.
Notification Categories
Your Activity
Notifications related to your own Bonusly activity:
Notification | Description | Available Channels |
Posts | Recognition that you receive | Email, Slack, Teams |
Comments | Interaction with posts you commented on or reacted to | Email, Slack, Teams |
Allowance | Reminders about your peer-to-peer monthly points (also called points balance reminder emails) | Email, Slack, Teams |
1:1s | Reminders about new and upcoming 1:1 meetings | Email, Slack, Teams |
Check-in reminders | Reminders to complete your scheduled check-ins (shown when Pulse Checks are enabled for your company) | |
Advice | Alerts about advice you've received or new advice requests | |
Recaps | Learn when your recaps are generated or updated | |
Cards | Cards you're invited to sign and when one is delivered to you (shown when Cards is enabled for your company) | Email, Slack |
Others' Activity
Notifications related to people you're connected to:
Notification | Description | Available Channels |
Relevant posts | Recognition or celebrations for people you're connected to | |
Work anniversaries | Reminders about others' work anniversaries | Slack, Teams |
Birthdays | Reminders about others' birthdays | Slack, Teams |
Your Team's Activity (Managers Only)
These settings are only visible if you are a manager with direct reports:
Notification | Description | Available Channels |
Manager digest | Summary of your direct team's activity last month | |
Unrecognized direct reports | Monthly summary of direct reports you haven't recognized in 30 days (Free plan only; on Team/Organization this content is part of Manager digest) | |
Post engagement | Alerts when people add on to or comment on your direct reports' posts | Slack, Teams |
Leadership recognition | Alerts when someone above you recognizes one of your direct reports | Slack, Teams |
Team celebrations | Reminders about your team's birthdays, work anniversaries, and new hire celebrations | Slack, Teams |
Company Activity
Notifications about company-wide events and announcements:
Notification | Description | Available Channels |
Announcements | Company news and announcements | Email, Slack, Teams |
Flash points events | Limited points allowance to encourage you to give recognition for a special occasion |
Admin Activity (Admins Only)
These settings are only visible to users with the matching admin or approver permissions:
Notification | Description | Available Channels |
Admin digest | Monthly email summarizing the previous month's reports and insights | |
Pending rewards | Alert when someone has claimed a reward that requires approval | |
Action Items | Weekday email listing the rewards, awards, incentives, team changes, and setup issues waiting on you [Action Items] | |
Low balance alerts | Email when your rewards catalog funding is running low | |
Trial resources | Get helpful tips throughout the duration of your trial. |
Not everyone with admin permissions sees all five.
Admin digest is visible for Global, Finance and Reports admins
Pending rewards for Global admins and award approvers
Action items for Global, Rewards and Awards admins and anyone assigned as an approver
Low balance alerts and Trial resources for Global admins only.
If you decide to disable some of the notifications and find your usage of Bonusly decreasing, we encourage you to reactivate the reminders.
Company-wide points balance reminder emails
Turning off Allowance in your personal Notifications page only stops points balance reminders for you. Other people at your company will keep getting them.
If an admin wants points balance reminder emails turned off for the whole company, contact Bonusly support. We can update the company-wide setting on your behalf. (That control is not exposed in the personal Notifications page, which is why changing personal settings alone does not stop emails for everyone.)
Not getting emails even though your notification settings look right?
If you have notifications enabled but nothing is showing up, check your spam/junk folder and ask your IT team to allow emails from [email protected]. If your address previously hard-bounced (or was blocked/marked invalid), our email provider may have automatically suppressed it. In that case, contact your Bonusly admin (or support) and we can help restore delivery.
Note: We can’t override an unsubscribe or spam-report decision.
Learn more? Check out these related articles: Managing your personal settings · Meet Bizy
Questions? Send us a note to [email protected]; we'd be happy to help!