Bonusly’s bulk upload feature makes it simple to change a lot of things in your user list at once. You can add, edit or archive users (or any combination of the three) with just one upload! 🎉

If you only want to make a change to one user, check out our article on editing a user

Downloading your current user list

To edit current users, archive old ones or add new users in bulk, you’ll first need to download your current user list. You can do this by going to your “Manage Users” page and clicking the “Export to CSV” button: 

Once it’s downloaded, you can open, edit and save the CSV in any spreadsheet editor, including Apple Numbers, Microsoft Excel and Google Sheets. 

Making your changes

Adding new users

To add a new user, add a new entry in the spreadsheet. Make sure to look at other users as a guide to inputting a new user's details. 

Editing current users

To edit a current user, make the changes directly in the spreadsheet. 

Note: Since Bonusly uses emails to keep track of users, you cannot edit emails using the bulk upload feature. Editing a user’s email will archive their current account and create a new one for them. 

To edit a user’s email, check out our article on editing a user

Archiving current users

To archive a current user, delete their row entirely from the spreadsheet. Make sure not to leave an empty row behind. 

Resetting column entries

If you delete a previously entered column from the spreadsheet before uploading, the information will stay the same within the system.

If you would like to remove the information that that column, delete the information out of the column but keep the header. This will reset the information back to blank for that field

Uploading your changes

Once you’ve made your changes and saved the spreadsheet, it’s time to upload your changes into Bonusly. Head to the “Manage Users” page, then click the “Bulk upload users” button: 

You’ll be taken to a new page and presented with two options. We’re going to use the “Bulk Import from CSV/XLSX File” option. Use the file picker to upload your spreadsheet: 

“Archive users not in the list?” option
Make sure to check this box if you’re archiving users with this upload. If you’re not archiving users with this upload, you can leave this box unchecked. 

Once you’ve selected your file to upload and decided whether or not to archive users, click the green “Upload” button: 

Once your file has uploaded, you’ll be taken to a verification page that displays your list. This is your chance to double-check your data and make sure the list looks exactly the way you expect: 

If everything looks good, click the green “Import” button below the data on the left side of the page: 

A new box will pop up on the screen to confirm the changes. Click “Let’s do it!” 

You’ll see some green text confirming the upload was successful, and your changes will now be visible from the user management page. If you've added new users, they'll immediately receive an email invitation to join Bonusly.  🎉

Bulk adding users from email addresses

The bulk upload feature also lets you add colleagues from their email addresses. Note that you cannot edit or archive current users, nor can you add details about these users (like their names or birthdays). 

To upload users with their email addresses, input their email addresses separated by commas, as in the example below. Then click the “Add” button: 

You’ll be taken to a new page to confirm the emails you’ve entered. If everything looks good, click “Add Users:” 

Once added, your new users will immediately receive emails inviting them to join your organization on Bonusly! 

Still need help with our bulk upload feature? Just send us a message via chat or an email at!

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