Bonusly offers three subscription plans designed to meet the needs of teams of all sizes. Each plan includes our core features that help teams work better together, with higher tiers adding advanced capabilities for growing teams and large organizations.

💡 Subscription vs. Rewards Billing

Your subscription plan (Free, Team, or Organization) determines your access to Bonusly features. Rewards billing is separate and determines whether your team can redeem points for paid rewards like gift cards.

New accounts start with rewards billing disabled. This means you can use all Bonusly features for recognition and engagement, while your team redeems for no-cost rewards like Company Exclusives and Points Boost.

To enable paid rewards (gift cards, merchandise, cash-out), go to Company → Plans & Billing and click Enable Rewards Billing.

For more details, see Paying for Bonusly: Rewards Plans.

Subscription Plans

Free Plan

- Cost: $0/month

- Users: Up to 8 team members

- Best for: Small teams getting started with recognition

What's Included:

- Peer-to-peer recognition

- Pulse checks for team engagement

- Enhanced 1:1s & smart agendas

- Guidance prompts for feedback

- Slack & Microsoft Teams integrations

- iOS and Android mobile apps

- Custom rewards

- Points Boost rewards

Limitations:

- 8-user maximum

- No HRIS integrations

Team Plan

Cost: $30 per user/year (billed annually) or monthly option available
Users: Unlimited
Best for: Growing teams that need advanced features and integrations

Everything in Free, plus:

Unlimited users
Bulk user upload (CSV import)
HRIS integrations & provisioning (BambooHR, Workday, SCIM, etc.)
Performance recaps for managers
Smart manager notifications
Advanced team pulse insights
Automated milestone celebrations
Digital Signage / Kiosk mode
Google Chat, Zapier, and additional integrations
API access for custom development
24/7 chat support

Organization Plan

Cost: Custom pricing upon request.
Users: Unlimited
Best for: Large organizations requiring enterprise-grade features and dedicated support

Everything in Team, plus:

Awards and Incentives - Top-down recognition programs
Nominations - Peer nomination workflows
Company Initiatives - Strategic goal tracking
Flash Points - Gamification features
Company announcements
Programmatic recognition
Company-wide analytics and insights
Recognition quality reporting
Performance recap template customization
SAML SSO integrations (Okta, etc)
Dedicated Customer Success Manager
Training library and resources
White-glove onboarding assistance

Plan Comparison Table

X = unavailable

L = limited

✓ = available

Feature	Free	Team	Organization
Users	Up to 8	Unlimited	Unlimited
Price	$0	$30/user/year	Custom Pricing
Peer recognition	✓	✓	✓
Pulse checks	✓	✓	✓
Enhanced 1:1s & smart agendas	✓	✓	✓
Guidance prompts	✓	✓	✓
Mobile apps	✓	✓	✓
Slack & Teams	✓	✓	✓
Custom rewards	✓	✓	✓
Bulk upload	✗	✓	✓
HRIS integrations	✗	✓	✓
Performance recaps	L	L	✓
Advanced team pulse insights	L	✓	✓
Digital Signage	✗	✓	✓
24/7 chat support	✗	✓	✓
Awards & Incentives	✗	✗	✓
Nominations	✗	✗	✓
Company Initiatives	✗	✗	✓
Flash Points	✗	✗	✓
Advanced analytics	✗	✗	✓
SAML SSO	✗	✗	✓
Dedicated CSM	✗	✗	✓

Legacy Plans

Note: If you're currently on an Appreciate or Connect plan, these plans are still fully supported but are no longer available for new customers. You can switch to our current plans (Free, Team, or Organization) at any time from your billing page.

Existing customers on legacy plans will continue to receive full support and all features included in their plan.

How to Change Your Plan

Upgrading or Downgrading:

Navigate to your billing page (Admin → Billing)
Click "Explore Plans" to see available options
Select your desired plan and billing cadence (monthly or annual)
Confirm the change

Note: Plan changes for customers with custom contracts or invoice billing require assistance from our support team. Please contact [email protected] to make changes.