You've completed the project, reached the goal, and did the deed! Now it's time to proudly announce your success and claim Incentives! 🎉 

After you have logged into Bonusly, go to Incentives, found on the top bar of your screen:

Then, select the Incentive you're eligible to claim: 

A "Claim Incentive" modal will appear. In the description box, provide the required reason (and documentation as needed):

Then, select "Claim X Points":

If your request goes through properly, you will see the following confirmation: 

That's it! 🎉 An admin will review and either approve or deny your claim to the incentive. 

If the Incentive is approved, you will receive the bonus: 

If the Incentive is denied, you will receive an email notification: 

If your incentive is denied, please contact the admin(s) listed in the email notification about their decision to deny the incentive. 

Where is my Incentive? If you have yet to receive your Incentive, please contact your company admins for further details. They can best assist as to the company guidelines and frequency of pending claim reviews.
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​Why was my bonus denied? If your bonus was denied, please contact the admins listed in the notification email you received. They will be able to assist you further. 

Why does the Incentive say "out of stock"? If the Incentive you are trying to redeem is at the monthly limit, you will see an "out of stock" notification. The Incentive will refresh to the monthly amount again at the beginning of the next calendar month.

I have a question about eligibility for an Incentive, who can help? Each individual Incentive is set up by your company admins. Please contact them for further details regarding eligibility, proof and/or documentation needed, frequency of claim availability, etc. 

Questions? Send us a note to [email protected]; we'd be happy to help!

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