User data is never destroyed in Bonusly. Archiving a user in Bonusly will simply de-activate their account and disable their ability to log into the system. 👍
Archiving a user will not delete the information associated with their account. Their current balance, the bonuses they've given, the comments they've made, and the bonuses they've received will remain untouched.
You can archive a user when they've left your organization or otherwise have no need to access their Bonusly account anymore.
Important note: archived users do not count towards your subscription headcount.
Archiving a user
It's easy to archive a user. Simply head over to the 'User Admin' page and click the 'Archive User' button (little trashcan icon):
Bonusly will double-check to make sure you really want to archive that user. If you do, just click 'OK' and they'll be archived immediately. (Don't worry -- you can restore an archived user anytime.)
Have more questions? Reach us at firstname.lastname@example.org