When someone redeems their points, they should find rewards that feel valuable and meaningful—whether that's a gift card with instant flexibility, a curated gift that shows up at their door, a donation to a cause they care about, or an exclusive item that shows their company pride.
Note: Global rewards catalog settings (including reward types, per country restrictions, price limits, approval requirements, promoted rewards, and how new rewards are added) are available on the Organization plan. If you see that catalog settings are locked with a "View plans" button, your account may be on a different plan.
As a global or rewards admin, you control which rewards are available to your team. If your team spans several countries, you can also shape each country's catalog—to fit local tax rules and customs—without filing a support ticket. Here's how to customize your catalog so it works for your organization.
Manage global catalog settings
To make broad changes that affect your entire rewards catalog, go to Rewards Catalog in the admin settings 'Company' menu and click Settings. These settings don't affect custom rewards (custom rewards).
Choose which reward types you want in your catalog. Under Global restrictions, uncheck a reward type—gift cards, donations, curated gifts, collectibles, points boost, or swag—to remove it from your catalog in every country. It stays off for rewards of that type Bonusly adds later, too.
Restrict reward types by country. Want different rules in different places, like no gift cards in Germany? Click Restrict per country to turn reward types on or off for each country your team is in. Countries you don't customize follow your global restrictions, and a type you've turned off globally stays off everywhere. To clear every country rule at once, click Discard country restrictions. If you turn swag off in a country, people there can't open your company swag store from Bonusly either.
Set price limits. Click Set price limit and enter a minimum price, a maximum price, or both, in whole US dollars. Leave either one blank for no limit. Your team only sees the gift card, donation, and curated gift amounts inside your limits, converted into their local currency, and the price filter in the catalog stays inside your range. Limits apply in every country and don't affect collectibles, points boost, swag, or custom rewards. If you're running a peer-to-peer recognition program, consider how many points users receive each month—this helps you understand how long it might take someone to earn enough for your highest-priced reward. By default, there's no price limit. Very few rewards are valued at $500 USD or higher. To remove your limits, click Discard price limits.
Set reward approval requirements. Decide whether users can redeem rewards instantly or if certain redemptions need admin approval first. By default, rewards don't require approval—this saves you time and lets employees get their rewards in real time. If you prefer approval for high-value items, you can set a threshold amount. Redemptions below that amount go through automatically; anything above requires approval from a global or rewards admin.
Manage promoted rewards. You can highlight specific rewards to make them easier for employees to find. Read the Admin Promoted Rewards article to learn more.
Control how new rewards are added. Either automatically add new rewards or opt out. If you choose to automatically add new rewards, items are added to your catalog as they become available, so your team always has fresh options. If you opt out, you'll need to review and add new items yourself. If you choose this option, you'll want to check back regularly so your catalog doesn't go stale.
When you're done, click Save changes and confirm. If you try to leave the page before saving, we'll check whether you want to discard your changes.
Rewards your settings hide don't show up anywhere in your team's catalog and can't be redeemed in Bonusly, even from a shared link.
Important: Changes to catalog settings may take up to 1 hour to go into effect, so please be patient. Items you've previously hidden stay hidden unless you update them.
Hide individual rewards from your catalog
Sometimes you'll want to hide specific items maybe a reward doesn't fit your culture, doesn't make sense in one country, or you want to control costs. Here's how to hide individual rewards.
Go to Rewards Catalog. Click the Manage option
Find the reward. Search by name or brand, or pick a country to see what's available there. Click Filter to narrow by type, category, or Included in catalog: Added shows what your team can see, and Hidden shows what they can't. The page opens on added rewards.
Choose where it's available. Click Edit next to the reward. Uncheck the countries where you want to hide it, then click Update availability. To hide it everywhere, click Unselect all.
The Country availability column shows the countries where each reward is visible. Countries where it's hidden appear next to a ban icon hover to see which ones, or look for All countries when it's hidden everywhere.
If your catalog settings hide a reward in every country, its row is greyed out and Edit is turned off. Hover the status icon to see why, and update your catalog settings to bring it back.
The Company Swag page shows the same country availability for your swag items.
Modify available collections
Collections are curated groups of gifts organized around themes—like Holiday or Team Gifts. You control which collections are visible to your team.
Manage collections. In the Bonusly catalog section, select "Curated gifts" to view all available collections.
Explore collection items. Learn which rewards are in each collection by opening the menu in the top right corner then visiting the collection details page.
Check rewards available in different countries. On the collection details page, select a country to see which items are available there. Collections support multiple countries, but you'll need to verify availability for the locations you care about. Your global catalog settings apply to items in collections too.
Hide or show collections.
To hide a collection from employees, click "Hide collection." This hides the collection across all countries, but individual items remain available elsewhere in your catalog.
To make a hidden collection visible again, choose "Show collection" from the collection menu or the collection details page.
Verify what employees see. Collections appear in Rewards. You can check which collections are visible by browsing the rewards catalog from your own account.
Note: If you see an item in a collection that you want to remove entirely, follow the steps to hide that individual reward.
Frequently asked questions
Which rewards do global rewards catalog settings apply to?
Catalog settings apply to all rewards except custom rewards, regardless of whether items appear in a collection. Global restrictions and price limits apply in every country. Per country restrictions apply only in the countries you set them for.
Why are catalog settings and some reward prices shown in USD? How does this affect what employees see?
Bonusly is US-based, but we support hundreds of countries and currencies. To keep admin controls simple, we use USD. Your employees see prices in the currency listed in their user profile settings.
Can I re-add rewards I've previously hidden?
Yes. In Reward Items, filter Included in catalog to Hidden, click Edit next to the reward, check the countries where you want it back, and click Update availability. If Edit is turned off, your catalog settings are hiding the reward—update them in Settings instead.
Which country's catalog does each person see?
The country in their user profile. If a profile doesn't have a country, we use the country they're signing in from. The countries you see in Reward Items and per country restrictions are the ones in your team's profiles.
Can I add new denominations for existing gift cards?
Our third-party vendors determine which amounts are available for each gift card. They specify the redemption options for their cards, so we can't add denominations beyond what they provide.
Can I add or remove rewards from a collection?
You can't modify collection contents directly, but you can hide individual rewards from your catalog—which hides that item from any collection it appears in.
Can I create my own collection?
Not yet.
Making your catalog work for your team
Your rewards catalog should reflect what matters to your organization. Whether you want to encourage peer-to-peer gifting with lower-priced options, promote charitable giving, or showcase premium items people can save up for—you have the flexibility to shape an experience that makes recognition feel real and valuable.