What is Bizy?
Bizy is Bonusly's built-in coach and co-worker. It’s your personal AI assistant — always available, always in context, and designed to help you and your team connect, celebrate, and grow every day.
Most recognition and engagement tools collect data and put it in dashboards. Then it just sits there. Bizy is different. With live access to recognition, 1:1s, check-ins, goals, and org structure, Bizy helps you act on your team's culture data in real time — recommending recognition, prepping for conversations, surfacing trends, and answering questions — so you can focus less on admin and more on the stuff that actually makes work better.
Bizy's purpose is simple: help your team connect, celebrate, and grow every day.
At Bonusly, we’re committed to beingAI first, but human always. Bizy handles the heavy lifting of synthesis, pattern recognition, and preparation. You bring empathy, context, and authenticity. The two are designed to work together to improve how teams reach success.
Getting Started
Bizy is available throughout the Bonusly experience and is easily recognizable by its signature bee avatar. Simply open any chat panel by clicking this icon, and ask a question or request help. There's no setup required — your Bizy is ready to help the moment you log in.
Bizy is designed to learn about you, your role, and your team over time, so its guidance becomes more helpful and more personalized as you go.
How Can I Use Bizy?
That depends on your role, but here are the most common ways people use Bizy:
Understand your team
Bizy knows how your team is connected. Ask about someone's role, who they report to, who they collaborate with most, or how two people are related across the org.
Try asking: "Who are my direct reports?" or "How is Jamie connected to the design team?"
Recognize people meaningfully
Bizy helps you give better recognition. I can flag teammates who haven’t been recognized in a while or highlight moments that are worthy of some extra praise. Better yet: tell it what someone did and it can help you draft something specific and genuine — and coach you on what makes recognition land well.
Try asking: "Help me recognize Priya for the product launch" or "Who on my team has a milestone coming up?"
Bizy will never send recognition without your involvement. Any suggestions are easy to edit, add to, and personalize, so the words still feel like you. Recognition matters because it comes from a real person who noticed and cared. What Bizy does is lower the friction so more people recognize more often, and the recognition they give is more meaningful when they do.
Prepare for 1:1s
Before a meeting, Bizy pulls check-in trends, recognition, goals, and context from your last 1:1, then suggests talking points you can add straight to your agenda. Afterward, it can review summaries, track action items, and follow up so nothing gets forgotten.
Try asking: "Help me prepare for my 1:1 with Alex" or "What did we talk about last time?"
Stay in the loop
Been heads-down on a project or just coming back from a long vacation? Ask Bizy to catch you up. It scans the public social feed so see what's happening with the people you work closely with so you can reconnect without scrolling through a week of updates.
Try asking: "Catch me up" or "What's been going on with my team?"
Get help using Bonusly
Not sure how a feature works or where to find something? Bizy can answer product questions directly in chat and provide additional resources when needed — day or night, any timezone.
Try asking: "How do I set up check-ins?" or "What's my points balance?"
For Admins: Dig into your data
As an admin, you're responsible for the health of your recognition program. But between managing the platform, supporting users, and everything else on your plate, there's rarely time to go deep on the data. Bizy changes that.
Ask questions about participation patterns, recognition trends, and reward activity in plain language and get clear answers without exporting a CSV or building a pivot table. Instead of spending time pulling numbers together, you can spend it acting on them: identifying where to focus, spotting teams that need a nudge, and making the case for recognition as a business driver.
That means walking into a leadership conversation with insight, not just a report. And it means your program strategy can be driven by what's actually happening, not just what you had time to look up.
Try asking: "How has activity changed this quarter?" or "Which departments have the highest participation?"
Access and use cases by role
Bizy tailors what it shows based on your role and permissions:
Role | What Bizy provides |
Employee | Your own recognition history, recognition recommendations and coaching, product Q&A, 1:1 prep and summaries, self-reflection summaries, org structure context |
Manager | Everything above, plus: team recognition patterns, check-in trends for direct reports, coaching nudges, team engagement signals |
Admin | Everything above, plus: org-wide participation summaries, recognition quality scores across teams, engagement analytics by department/location/manager, plain-language data queries without building reports |
Each role only sees data they're already authorized to access. Bizy doesn't elevate permissions.
Getting the most out of Bizy
Bizy is designed to be useful from the moment you start using Bonusly. But like any tool, you get more out of it when you know what it's good at.
For employees
Check in on your recognition history to see everyday growth. Bizy can surface what you've been recognized for over time — useful for self-reflections and reviews.
Ask Bizy when you're stuck on a Bonusly feature. It's usually faster than searching.
For managers
Let Bizy prep your 1:1s. Even two minutes of AI-generated context is better than walking in cold. You'll ask better questions and catch things you would have missed.
Act in the moment. Recognition is most powerful when it's timely. When Bizy suggests someone deserves a shout-out, that's your cue — the moment is now, not next week.
Watch the trends, not just the posts. Individual recognition moments are valuable. But the patterns Bizy surfaces (who's being recognized, by whom, how often, and for what) tell you more about your team's health than any single post can.
For admins
Use participation summaries to guide program strategy. If a department's recognition activity is low, that's a conversation worth having with its leaders. Bizy gives you the data to start it.
Showcase high-quality recognition. Bizy's quality scores help you find standout examples to share with the organization.
Connect recognition data to business outcomes. When you can show that highly recognized teams also have better retention and stronger goal completion, recognition becomes a strategic lever.
What Bizy won't do
There are a few things Bizy has been built to avoid doing. Those include:
Act without your approval. Bizy never sends recognition, feedback, or messages on your behalf. You always approve, edit, or dismiss before anything reaches another person.
Make decisions about your people. Bizy won't flag someone as "at risk" or assign performance labels. It gives you better information; the interpretation and action are always yours.
Share information across permission boundaries. Bizy respects the same privacy rules as the rest of Bonusly. It doesn't create new access to information you're not already entitled to see. Private feedback conversations stay private.
Make things up. Bizy won't invent data it doesn't have, fabricate features that don't exist, or answer questions outside of Bonusly. If it can't help, it'll say so and point you in the right direction.
Pretend to be human. Bizy is an AI agent. Helpful, fast, and straightforward, but always honest about what it is.
Privacy and Permissions
Your interactions with Bizy are between you and Bizy. Managers can't see what employees ask Bizy, and admins can't browse other people's Bizy conversations.
Bizy only surfaces information you're already authorized to see. It won't reveal data you don't have access to, hint at its contents, or suggest a workaround if you ask for something outside your permissions.
Bizy accesses Bonusly data relevant to your role — recognition posts, check-in responses, goal progress, and meeting notes. It does not access data outside of Bonusly, such as HRIS records, payroll, or personal files.
Accuracy and Trust
Bizy's insights are grounded in your team's real activity in Bonusly, not guesswork. That said, Bizy synthesizes and summarizes, so it's worth using your own context to validate what it surfaces, especially in nuanced situations.
If something looks off, trust your knowledge of the situation. If you notice a Bizy summary that conflicts with what you see in the product, the underlying data in Bonusly is always the source of truth. Reach out to Bonusly support if a conflict persists.
Like any AI, Bizy can occasionally misinterpret context. It's designed as an assistant, not a decision-maker. Your judgment always takes precedence.
Frequently Asked Questions
What exactly is Bizy? Bizy is Bonusly's built-in coach and co-worker. It's a personal AI assistant who helps you and your team connect, celebrate, and grow every day. Whether you're recognizing a teammate, prepping for a 1:1, or wanting to understand how culture comes to life across your org, Bizy helps you show up better for the people you work with.
Is Bizy a chatbot? Bizy can answer questions conversationally, but it's more than that. It's built into Bonusly — not bolted on — meeting you where you're already working. It surfaces the right information at the right moment so you always have better material to work with.
How do I use it? Open a chat panel anywhere you see Bizy’s signature bee icon and ask a question or request help. There's no setup required — your Bizy is ready the moment you log in. And the more you use it, the more useful it gets. Bizy is designed to learn about you, your role, and your team over time, so its guidance becomes more helpful and more personal as you go.
How can my team interact with Bizy? Every Bonusly user can interact with Bizy directly. Employees can ask questions, get recognition coaching, and review their own history. Managers see team-level insights, 1:1 prep, coaching tips, and reminders. Admins get analytics and participation summaries. Each person's experience is shaped by their role, with Bizy showing you what's most relevant to you.
How can I use Bizy? That depends on your role, but here are the most common ways people use Bizy:
Understand your team. Ask about someone's role, who they report to, who they collaborate with most, or how two people are related across the org. Try: "Who are my direct reports?" or "How is Jamie connected to the design team?"
Recognize people meaningfully. Bizy helps you give better recognition. Try: "Help me recognize Priya for the product launch" or "Who on my team has a milestone coming up?"
Prep for 1:1s. Bizy can help you feel prepped, present, and prepared to lead during your 1:1s. Try: "Help me prepare for my 1:1 with Alex" or "What did we talk about last time?"
Stay in the loop. Bizy can help you catch up on what's happening with the people you work with so you can reconnect without scrolling through a week of updates. Try: "Catch me up" or "What's been going on with my team?"
Get help using Bonusly. Not sure how a feature works or where to find something? Bizy can get you the answer you need. Try: "How do I set up check-ins?" or "What's my points balance?"
Dig into your data. Ask questions about participation patterns, recognition trends, and reward activity in plain language — no reports required. Try: "How has activity changed this quarter?" or "Which departments have the highest participation?"
One thing Bizy won't do is make things up. It won't invent data it doesn't have, fabricate features that don't exist, or answer questions outside of Bonusly. If it can't help, it'll say so and point you in the right direction.
Does Bizy give me access to information or permissions I don't already have? No. Bizy works within the same permission model as the rest of Bonusly — it only shows you data you're already authorized to see. It doesn't create new access; it makes your existing access more useful.
How often should I interact with Bizy? As often as it's useful. Some people check in daily before a 1:1 or while writing recognition. Others use it weekly to review team trends. There's no minimum or maximum. Bizy is there when you need it and stays out of the way when you don't.
Does Bizy write my recognition messages for me? Bizy can highlight moments to give recognition and flag members of your team who haven’t received recognition recently. It can also help draft recognition by pulling from real context (recent activity, milestones, goals), but you always maintain editing control. Add to it, change it, personalize it — but the end message is always yours.
Can Bizy make recommendations? Bizy can suggest actions to take, but it doesn’t act on your behalf. It might remind you to recognize a team member who hit a goal, help you draft something genuine for a colleague, suggest talking points before a 1:1, or flag a recognition trend worth paying attention to. Every suggestion is something you can choose to act on or ignore — and nothing goes to another person without your explicit approval. Bizy makes it easier to connect, celebrate, and grow, but you're the one who still makes it happen.
Will Bizy send anything automatically without my approval? No. Bizy never sends recognition, feedback, or messages on your behalf. It surfaces suggestions and insights for you to review. You always approve, edit, or dismiss before anything reaches another person.
Does Bizy make decisions for me? No. Bizy surfaces patterns, trends, and context, but the interpretation and action are always yours. It won't take any action without your approval, and it won't make decisions about your people — it won't flag someone as "at risk" or assign performance labels. Bizy gives you better information so you can have better conversations and make better decisions. The call is always yours.
How does Bizy respect permissions? Bizy operates within the same permission model as the rest of Bonusly. It only shows you data you're already authorized to see based on your role. An employee can't use Bizy to access manager-level analytics. A manager can't use Bizy to see another manager's team data. Bizy doesn't create new access — it makes existing access more useful.
If I ask for information I'm not authorized to see, what will Bizy say? Bizy will let you know that the information isn't available based on your current role. It won't reveal the data, hint at its contents, or suggest a workaround. The response is straightforward: the information exists at a different permission level, and Bizy respects that boundary.
Can Bizy access personal employee data? Bizy can access Bonusly data relevant to your role — recognition posts, check-in responses, goal progress, and meeting notes. It does not access data outside of Bonusly (like HRIS records, payroll, or personal files), and it doesn't surface information you wouldn't already be able to see in the product. Private feedback conversations remain private.
Who can see my Bizy conversations? Your interactions with Bizy are between you and Bizy. A manager can't see what an employee asked Bizy, and an admin can't browse other people's Bizy conversations. The insights Bizy surfaces to you are based on your role and permissions, and are not shared across users.
Can I get a transcript of what my employees put into Bizy? No. Employee interactions with Bizy are private to that individual. Managers and admins cannot access transcripts of what their employees ask or discuss with Bizy. This is by design — Bizy is meant to be a safe, low-friction tool that people use freely without worrying about being monitored.
How accurate is Bizy? Bizy draws from data already in Bonusly: recognition posts, check-in responses, goal updates, meeting notes, and product best practices. Its insights are grounded in your team's real activity, not guesswork. That said, Bizy synthesizes and summarizes, so it's always worth using your own context to validate what it surfaces, especially for nuanced situations.
Can Bizy make mistakes? Like any AI, Bizy can occasionally misinterpret context or surface a suggestion that doesn't quite fit. That's why it's designed as an assistant, not a decision-maker. Always apply your own judgment — if something looks off, trust your knowledge of the situation over Bizy's summary.
What happens if Bizy gives conflicting data? If you notice information from Bizy that seems inconsistent — for example, a trend summary that doesn't match what you see in the feed — trust the primary data in Bonusly. Bizy synthesizes information to save you time, but the underlying data in the product is the source of truth. If the conflict persists, reach out to Bonusly support so we can investigate.
How does Bizy handle inappropriate content? Bizy is designed to operate within the context of workplace recognition and performance. We have tooling in place to maintain a high standard of professionalism — Bizy won't generate or engage with content that falls outside workplace norms. If you ever encounter something that slips through, please contact Bonusly support directly so we can address it.
Is Bizy available 24/7? Yes. Bizy is available whenever you use Bonusly — day or night, any timezone. For questions it can't fully answer, it will point you toward the Help Center or connect you with the support team.
How do I give feedback on Bizy? If Bizy gives you an answer that's unhelpful or inaccurate, you can rate the response directly in the chat panel. That feedback goes to the Bonusly team and helps improve Bizy over time.