Forgot your password? Don't sweat it! πŸ˜“ In this article, we'll review how to reset a password or change an existing password.

This article is best for:

- All users πŸŽ‰

- Pro & Core Accounts πŸ’Ό

Topics in this article:

Resetting your password

Changing a current password

Tips for creating secure passwords


Resetting your password

We've all been there! Luckily it's simple to request and reset your password for your Bonusly account.

For a forgotten password, start by visiting our password reset page. Enter the email associated with your Bonusly account and click on the Send help! button.

If your request was successful, you'll see this message:

Next, click the "Change my password" link in the email. If you are having trouble locating the email, don't forget to check your spam folder!

The link will take you to a new page prompting you to enter a new password. Add your desired password and click the Next button to submit.


πŸ’‘Pro Tip! Check out our tips below for creating a strong password to keep your account secure! πŸ”’


You've get a confirmation that your password was changed successfully. Click Sign In to log into your account. πŸŽ‰


Changing your current password

Each user can also update a current password in their Bonusly settings. To find your personal settings page, click on your avatar in the bottom left corner of your account followed by Settings.

Then, go to the "Security" tab:Β 

Enter your current password, and your new password twice. Then, select "Submit":

You will receive a notification if your change is successful:Β 

Password Requirements:

When creating a new password, please be aware that Bonusly requires a minimum of 12 characters.


Additional Tips for creating strong passwords: πŸ’ͺ

  • Never reuse a password

  • Use at least 12 characters for your password (the more, the better!)

  • Use a mixture of both uppercase and lowercase letters

  • Mix in letters and numbers

  • Include a special character

  • Try to avoid using actual words by themselves from any language because they are easier to guess and decode (i.e., Burgundy)

  • Consider using a password manager program to keep track of your passwords, which defeats a lot of standard hacking attempts

Avoid common mistakes

  • Passwords based on personal information are easily compromised

  • Misspelling a word (daytt instead of date) only provides limited protection

  • Reusing a password, even a strong one, endangers your accounts just as much as using a weak password


Questions? Reach out to our support team using the green chat widget in the bottom right-hand corner of your screen. They'll be happy to help! πŸ€—

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