Skip to main content

Using the Pulse Results Report

Updated today

The Pulse Results Report provides an at-a-glance view of your company’s mood, participation, and feedback trends over time. Use it to spot patterns, monitor engagement, and inform follow-up actions across teams, departments, and locations.


Pulse Report Overview

The Pulse Results Report helps you understand company sentiment and participation in check-ins through:

1. Company mood over time

  • Month-by-month “average pulse” trend line shows how scores change across months.

2. Trends for your selected period

  • Average score – and whether it’s trending up or down compared to the previous period.

  • Participation – how many people were eligible versus how many actually checked in.

  • Top themes – the most common topics mentioned in check-in comments, with counts to highlight what’s driving sentiment.

3. Breakdowns by group
A sortable, paginated table summarizes results by Team, Department, Location, or

Company overall:

  • Group name

  • Users in group (average size for the selected period)

  • Average pulse score

  • Average pulse participation

  • Top themes (hidden for small groups with three or fewer participants to protect anonymity)


How to Use It

Follow these steps to access and analyze the Pulse Results Report:

Open the report in your Admin settings Reports → Pulse Results.

Pick your date range

  • Use the month range selector to choose the window you want to analyze (e.g., last 3 or 6 months).

  • Trend cards and the breakdown table update automatically.

Choose how to group results

  • Use the Group by control to view results by Team, Department, Location, or Company.

Sort and page through the table

  • Click a column header (e.g., Avg rating, Avg pulse participation) to sort high → low or low → high.

  • Use pagination to review all groups.

Read the trends section

  • Compare averages to the previous period.

  • Review Top themes to understand common topics (positive, neutral, or negative).

  • Note: Themes for groups with ≤3 participants are hidden to maintain anonymity.

Set up or adjust check-ins

  • If your company hasn’t scheduled pulse check-ins or you need to adjust settings, click Pulse check settings in your Growth tools to configure whether check-ins are mandatory and when they take effect.


Practical Use Cases

  • Executive and HR dashboards – Track company sentiment and participation month over month.

  • Department health reviews – Group by Department to identify teams with falling scores or low participation.

  • Follow-up actions – Share top themes with leaders, encourage manager 1:1s, or adjust check-in cadence/settings if participation is low.


Notes and Safeguards

  • Anonymity – Top themes are hidden for small groups (≤3 participants) to protect privacy.

  • Current vs. historical windows – When viewing the current month, some trend cards (e.g., “needing attention”) focus on who hasn’t checked in yet, rather than month-over-month trends.

Did this answer your question?