Intended Audience: Admins users.

As users with admin access, you will see and be able access different things compared to other users without admin.

Home page

On the main Bonusly home page where you have your feed and where you generally would give recognition, there are three differences to point out:

  1. Admin's will have an additional set of navigation options in the navigation menu

  2. A setup guide may be present to help with various areas of setup for admins

  3. A chat icon bubble will be located on the bottom right hand side of the Bonusly application, allowing you to directly search for help center articles and message our support team

Example of an Admin user's home page:

Admin user's example view of their home page, showing an additional admin navigation menu, a setup guide, and chat icon bubble feature.

Example of a non-admin user's home page:

A normal user without admin access will not have an Admin navigation menu, but still have access to the help center, and will not have a direct chat icon bubble.

Non-admin users are still able to find out help center with the help center icon and link. Although non-admin users don't have the chat icon bubble feature, they can still connect our support team by emailing


Admin users will be shown an additional navigation menu with ability to create surveys, develop templates, and view results for surveys.

Admins will have an additional navigation menu when in the Signals feature allowing to see results, build surveys and templates.

Non-admin users will be able to view and respond to any surveys they've been sent.

A normal user's view will not have the additional Admin navigation menu and will only see surveys they are sent and can respond to.

Note: Signals is a Pro account feature.

Questions? Send a note to, we'd be happy to chat! 🤗

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