# Bonusly Help Center > Help center for Bonusly ## Getting Started - [Getting Started: Admin Setup Checklist](http://help.bonus.ly/en/articles/1310138-getting-started-admin-setup-checklist.md): This guide walks admins through the essential configuration steps to set up Bonusly so your organization can start using it. - [Bonusly Guide: Building stronger teams and better culture](http://help.bonus.ly/en/articles/13322650-bonusly-guide-building-stronger-teams-and-better-culture.md): This guide is designed to help you introduce Bonusly to your team, build healthy recognition habits, and strengthen your culture. - [Announcing the Launch of Bonusly](http://help.bonus.ly/en/articles/13872517-announcing-the-launch-of-bonusly.md): Email templates to communicate with your team and support your Bonusly launch. - [Launch reminder email](http://help.bonus.ly/en/articles/13872994-launch-reminder-email.md): Email templates to remind your team and support your Bonusly launch. - [Post-launch follow-up email](http://help.bonus.ly/en/articles/13873058-post-launch-follow-up-email.md): Email template to communicate with your team and support your Bonusly launch. - [Driving participation](http://help.bonus.ly/en/articles/13873817-driving-participation.md): Email templates to support your Bonusly launch - [Driving signups](http://help.bonus.ly/en/articles/13874004-driving-signups.md): Download editable templates to communicate your Bonusly launch with your teams! - [Bonusly Office Hours](http://help.bonus.ly/en/articles/13170767-bonusly-office-hours.md): Bonusly Office Hours are informal sessions designed to help you get the most out of the platform. - [Best practice webinar recordings and resources](http://help.bonus.ly/en/articles/8709515-best-practice-webinar-recordings-and-resources.md): Check out the recordings and dig into helpful resources from our previous best practice sessions! ## For Admins - [Integrating with OneLogin](http://help.bonus.ly/en/articles/357180-integrating-with-onelogin.md) - [How to Configure SAML SSO with ADFS](http://help.bonus.ly/en/articles/357186-how-to-configure-saml-sso-with-adfs.md): Guide to setting up SAML SSO with ADFS for secure and streamlined access to Bonusly. - [How to set up Single Sign On with SAML](http://help.bonus.ly/en/articles/376741-how-to-set-up-single-sign-on-with-saml.md): Set up SAML single sign on with automatic metadata configuration or manual configuration. Change permitted login methods. - [Set up SAML Single Sign-On with Microsoft Entra](http://help.bonus.ly/en/articles/386934-set-up-saml-single-sign-on-with-microsoft-entra.md): Guide to setting up SAML SSO with Microsoft Entra for secure and streamlined access to Bonusly. - [Kiosk Mode for Bonusly](http://help.bonus.ly/en/articles/3041643-kiosk-mode-for-bonusly.md): Learn how to enable kiosk mode on shared work computers - [Adding Bonusly Digital Signage](http://help.bonus.ly/en/articles/426928-adding-bonusly-digital-signage.md): Set up in-office Digital Signage to display company recognition - [Connecting to the Bonusly API](http://help.bonus.ly/en/articles/1258685-connecting-to-the-bonusly-api.md): Bonusly's RESTful JSON API lets you programmatically manage parts of your organization's account, including users, bonuses and more. - [How to Configure SAML SSO and User Provisioning with Okta](http://help.bonus.ly/en/articles/3715183-how-to-configure-saml-sso-and-user-provisioning-with-okta.md): Our Okta integration can be used both for single sign on and user management purposes! - [Understanding Bonusly Plans](http://help.bonus.ly/en/articles/13900682-understanding-bonusly-plans.md): Bonusly offers three plans: Free, Team, and Organization, each designed for a different stage of your team's growth. - [Upgrading from Free to Team/Organization](http://help.bonus.ly/en/articles/12728233-upgrading-from-free-to-team-organization.md): How to pick the right plan for your team - [What You Get on the Organization Plan](http://help.bonus.ly/en/articles/13900989-what-you-get-on-the-organization-plan.md): Your team already knows how to recognize each other. Now you need the tools to turn that into a program—with structure, visibility, and the kind of data that shows it's working. - [How Bonusly Subscriptions Work](http://help.bonus.ly/en/articles/9275261-how-bonusly-subscriptions-work.md): Learn how Bonusly subscription billing works on monthly and annual plans, including seats, true-up invoices, temporary headcount, and contracted account renewals. - [Paying for Bonusly: Rewards Plans](http://help.bonus.ly/en/articles/9275255-paying-for-bonusly-rewards-plans.md): Learn about our options and plans for paying for rewards! - [Managing Your Plans & Billing Page](http://help.bonus.ly/en/articles/2110589-managing-your-plans-billing-page.md): Update subscription and rewards payment methods, review Bizy charges, enable rewards billing, and manage billing contacts on the Plans & Billing page. - [Payment history and invoices in Billing history](http://help.bonus.ly/en/articles/2059233-payment-history-and-invoices-in-billing-history.md): Learn how to view your subscription and reward payment histories - [How to set up ACH](http://help.bonus.ly/en/articles/6099180-how-to-set-up-ach.md): Find out how ACH and wire transfers are initiated and set up - [How do I change my reward billing plan?](http://help.bonus.ly/en/articles/8871592-how-do-i-change-my-reward-billing-plan.md): Learn how to make updates to your reward billing plan and when you should reach out for assistance! - [Paying for Bonusly: Subscriptions](http://help.bonus.ly/en/articles/13320193-paying-for-bonusly-subscriptions.md): Compare Free, Team + Bizy AI, and Organization plans, including pricing, features, and how subscription billing differs from rewards billing. - [Managing Bizy Access in Bonusly](http://help.bonus.ly/en/articles/15358453-managing-bizy-access-in-bonusly.md): How admins include or remove Bizy on the subscription plan, and how Member access controls who can use it. - [Announcements](http://help.bonus.ly/en/articles/9791835-announcements.md): Help your teams to feel more connected to important company initiatives with Bonusly announcements! - [Awards](http://help.bonus.ly/en/articles/11641349-awards.md): Learn how to create and manage awards - [Celebrations in Bonusly](http://help.bonus.ly/en/articles/466903-celebrations-in-bonusly.md): Bonusly automatically celebrates your team's birthdays, work anniversaries, and new hire welcomes, so no milestone goes unnoticed and no one has to remember every date on the calendar. - [Company Initiatives: Align Goals to What Matters Most](http://help.bonus.ly/en/articles/13185647-company-initiatives-align-goals-to-what-matters-most.md): Connect your team's daily work to the priorities that drive your company forward—so everyone can answer the question: "How does what I'm doing support where we're going?" - [Flash Points](http://help.bonus.ly/en/articles/10844550-flash-points.md): Use Flash Points to promote special events by adding extra points to each user's giving balance that will expire after a set time period. - [Incentives](http://help.bonus.ly/en/articles/11503498-incentives.md): Learn how to create, claim, and manage incentives - [Nomination](http://help.bonus.ly/en/articles/10672010-nomination.md): Learn how to set up, manage, and share nominations in Bonusly, from creating nomination periods to reviewing and celebrating top submissions with your team. - [2026 HR & Employee Appreciation Calendar](http://help.bonus.ly/en/articles/14975974-2026-hr-employee-appreciation-calendar.md) - [Managing Account settings](http://help.bonus.ly/en/articles/9456320-managing-account-settings.md) - [Managing Program Settings](http://help.bonus.ly/en/articles/9458206-managing-program-settings.md) - [Admin Dashboard](http://help.bonus.ly/en/articles/9221734-admin-dashboard.md): An admin-exclusive report that provides helpful, dynamic insights about your recognition program participation,
adoption, and cost. - [How to change the default language in Bonusly](http://help.bonus.ly/en/articles/6042981-how-to-change-the-default-language-in-bonusly.md): Find out how to change the Bonusly platform's displayed language and how text is generated - [Managing Peer-to-Peer Recognition Settings](http://help.bonus.ly/en/articles/9458998-managing-peer-to-peer-recognition-settings.md): Set your monthly points allowance and give amounts for your peer-to-peer program - [Managing Pulse Check](http://help.bonus.ly/en/articles/12543311-managing-pulse-check.md): Admin managements of Pulse Checks for the entire organization - [Theming in Bonusly](http://help.bonus.ly/en/articles/14072162-theming-in-bonusly.md): Bonusly lets admins set a company-wide brand color that replaces the default blue across the platform's interactive elements - [External recognition in Bonusly](http://help.bonus.ly/en/articles/16346166-external-recognition-in-bonusly.md): Learn about External Recognition, how to enable it, and the benefits it offers your company. - [Adding Groups of Users to Bonusly](http://help.bonus.ly/en/articles/11380720-adding-groups-of-users-to-bonusly.md): Learn how to add groups of users to Bonusly - [Types of Admin Permissions](http://help.bonus.ly/en/articles/3255453-types-of-admin-permissions.md): Learn about the different types of admin permissions and what they allow access to. - [How to deactivate user's details](http://help.bonus.ly/en/articles/357173-how-to-deactivate-user-s-details.md): When an employee is no longer employed with your organization, it's easy to deactivate or archive their Bonusly account. - [Editing user's information](http://help.bonus.ly/en/articles/1203811-editing-user-s-information.md): It's easy to manage and make changes to user's information in Bonusly. - [User Import Management](http://help.bonus.ly/en/articles/4587410-user-import-management.md): Learn how to read and utilize the User Import Management report to get the most out of your Bonusly data! - [Adding or removing admin permissions](http://help.bonus.ly/en/articles/357149-adding-or-removing-admin-permissions.md): You can easily enable administrator permissions for any user in your account to let them manage users, recognition, payments and more. - [Users accounts](http://help.bonus.ly/en/articles/4557851-users-accounts.md): Learn how to read and utilize the User Accounts page for user reports and take advantage of the data! - [User modes](http://help.bonus.ly/en/articles/357189-user-modes.md): Learn how to choose and manage user modes to customize Bonusly to your company's needs. - [Adding Users to Bonusly](http://help.bonus.ly/en/articles/357152-adding-users-to-bonusly.md): Learn how to add multiple users to your Bonusly account with the bulk upload feature. - [Team Overview](http://help.bonus.ly/en/articles/14727731-team-overview.md) - [Team Requests](http://help.bonus.ly/en/articles/14728026-team-requests.md) - [Delegate Giving in Bonusly](http://help.bonus.ly/en/articles/15363040-delegate-giving-in-bonusly.md) - [Understanding Teams & Groups at Bonusly](http://help.bonus.ly/en/articles/15861831-understanding-teams-groups-at-bonusly.md) - [Curated Gifts](http://help.bonus.ly/en/articles/13178093-curated-gifts.md): Looking for a tangible gift with earned points? Please follow the article. - [Admin Promoted Rewards](http://help.bonus.ly/en/articles/11378777-admin-promoted-rewards.md): Learn how to promote rewards in the Rewards Catalog - [Adding Custom Rewards](http://help.bonus.ly/en/articles/357146-adding-custom-rewards.md): Bonusly makes it easy to add a custom reward and keep track of inventory and availability. - [Custom Rewards Best Practices](http://help.bonus.ly/en/articles/619647-custom-rewards-best-practices.md): Learn how to add meaningful and valuable rewards to your custom catalog that your users will want - [Managing the Rewards Catalog](http://help.bonus.ly/en/articles/9311133-managing-the-rewards-catalog.md): Customize your company's rewards catalog: apply global settings, manage collections, and control which items your team can redeem. - [How to support end-of-year team gifts with Bonusly](http://help.bonus.ly/en/articles/13046368-how-to-support-end-of-year-team-gifts-with-bonusly.md): Learn how different Bonusly recognition programs can support annual company celebrations - [The Points Boost Reward](http://help.bonus.ly/en/articles/357133-the-points-boost-reward.md): The Points Boost reward gives you extra points to recognize your colleagues! - [How can admins resolve fulfillment holds to ensure Bonusly reward processing?](http://help.bonus.ly/en/articles/13688209-how-can-admins-resolve-fulfillment-holds-to-ensure-bonusly-reward-processing.md) - [Collaboration Map](http://help.bonus.ly/en/articles/13455736-collaboration-map.md): Collaboration Map: Understand How Recognition Connects Your Organization - [Review Recap Data and Participation](http://help.bonus.ly/en/articles/12641406-review-recap-data-and-participation.md) - [Participation Report](http://help.bonus.ly/en/articles/12062629-participation-report.md): Get a clear view of participation across your organization, helping you track engagement for managers and their teams. - [Recognition Quality Score Report](http://help.bonus.ly/en/articles/12068490-recognition-quality-score-report.md): Understanding Recognition Quality with Admin Analytics - [Points Activity Report](http://help.bonus.ly/en/articles/13145350-points-activity-report.md): View how employees are are giving, receiving, and holding points across your organization. - [Report Subscriptions](http://help.bonus.ly/en/articles/11156695-report-subscriptions.md): Learn how to subscribe to different types of reports - [Participation Summary report \(Archived Feature\)](http://help.bonus.ly/en/articles/4571668-participation-summary-report-archived-feature.md) - [Total Points Given report \(Archived Feature\)](http://help.bonus.ly/en/articles/4559050-total-points-given-report-archived-feature.md) - [Redemptions Activity report](http://help.bonus.ly/en/articles/4626322-redemptions-activity-report.md): Learn how to read and utilize the Redemptions Activity report to get the most out of your Bonusly data! - [Total Points Earned report \(Archived Feature\)](http://help.bonus.ly/en/articles/4555329-total-points-earned-report-archived-feature.md) - [Rewards Cost Summary report](http://help.bonus.ly/en/articles/4626627-rewards-cost-summary-report.md): Learn how to read and utilize the Rewards Cost Summary report to get the most out of your Bonusly data! - [Recognition Activity Report](http://help.bonus.ly/en/articles/4600563-recognition-activity-report.md): Learn how to read and utilize the Recognition Activity report to get the most out of your Bonusly data! - [Boosting participation](http://help.bonus.ly/en/articles/414302-boosting-participation.md): A few best practices from the Bonusly team for improving participation - [Leaderboard](http://help.bonus.ly/en/articles/13676168-leaderboard.md): Quick Recognition Insights Without Interrupting Your Flow. - [Using the Pulse Results Report](http://help.bonus.ly/en/articles/12641156-using-the-pulse-results-report.md) - [Connecting Paycom to Bonusly](http://help.bonus.ly/en/articles/11172444-connecting-paycom-to-bonusly.md): Learn how to set up a file transfer between Paycom and Bonusly using Zapier - [Setting up direct HRIS Integrations](http://help.bonus.ly/en/articles/6901709-setting-up-direct-hris-integrations.md) - [Setting up an SFTP Integration with Bonusly and your HRIS](http://help.bonus.ly/en/articles/2704305-setting-up-an-sftp-integration-with-bonusly-and-your-hris.md) - [Integrating Bonusly with Zenefits](http://help.bonus.ly/en/articles/357185-integrating-bonusly-with-zenefits.md) - [Integrating Bonusly with Slack](http://help.bonus.ly/en/articles/2306769-integrating-bonusly-with-slack.md): Learn how to install our Slack integration! - [Integrating Bonusly with Google Chat](http://help.bonus.ly/en/articles/2108611-integrating-bonusly-with-google-chat.md): Learn how to set up our Google Chat integration quickly and easily! - [Integrating Bonusly with Zapier: API Migration Guide](http://help.bonus.ly/en/articles/2056806-integrating-bonusly-with-zapier-api-migration-guide.md): Learn how to move existing Zapier workflows to the Bonusly API. - [Setting up Activation rules](http://help.bonus.ly/en/articles/9774448-setting-up-activation-rules.md): If you're using an HRIS integration, you can set up Activation rules to control which employees are automatically activated in Bonusly. - [Integrating Bonusly with AXOMO](http://help.bonus.ly/en/articles/5482671-integrating-bonusly-with-axomo.md): Reward your employees \(and yourself!\) with hassle-free swag! - [How to Embed the Bonusly Widget](http://help.bonus.ly/en/articles/12551324-how-to-embed-the-bonusly-widget.md): Learn how to embed the Bonusly widget in an Intranet or HTML page. - [Integrating Bonusly with Jostle](http://help.bonus.ly/en/articles/5990227-integrating-bonusly-with-jostle.md): Retrieve your API Access Token in order to link Bonusly to your Jostle account - [Using the Google Chat Bonusly bot](http://help.bonus.ly/en/articles/2134153-using-the-google-chat-bonusly-bot.md): Learn how to give recognition with the Google Chat Bonusly bot and about the other features it offers! - [Rippling Integration](http://help.bonus.ly/en/articles/13832589-rippling-integration.md): Learn how to integrate Rippling - [Add Bonusly Data to BI Tool](http://help.bonus.ly/en/articles/14643423-add-bonusly-data-to-bi-tool.md): Learn How to Bring Bonusly Data into Your BI Tool - [Moving from Zapier to the Bonusly API](http://help.bonus.ly/en/articles/15217766-moving-from-zapier-to-the-bonusly-api.md): Recreate your existing workflows with Bonusly’s API tools - [Bonusly API access for admins](http://help.bonus.ly/en/articles/15264520-bonusly-api-access-for-admins.md): Learn more about Personal Access Tokens, SCIM, Digital Signage - [How to Configure User Provisioning with Microsoft Entra \(SCIM 2.0\)](http://help.bonus.ly/en/articles/15424212-how-to-configure-user-provisioning-with-microsoft-entra-scim-2-0.md) - [Getting Started with Bonusly's MCP Server](http://help.bonus.ly/en/articles/15533099-getting-started-with-bonusly-s-mcp-server.md) - [Bonusly's Claude Plugin](http://help.bonus.ly/en/articles/16240536-bonusly-s-claude-plugin.md): Use Bonusly's Claude Plugin to automate your back office tasks or combine your Bonusly data with all the other data you use in your business. It also works in OpenAI's Codex. - [Setting Up and Using Bonusly in Microsoft Teams](http://help.bonus.ly/en/articles/13850073-setting-up-and-using-bonusly-in-microsoft-teams.md): Everything you need to know, including how to set up MS Teams to give recognition, celebrate your team, and redeem rewards without leaving Teams. - [Building a Recognition Culture in Microsoft Teams](http://help.bonus.ly/en/articles/13849644-building-a-recognition-culture-in-microsoft-teams.md): Why recognition works best where work already happens ## For Managers - [Using the Team Hub to manage your team](http://help.bonus.ly/en/articles/12602565-using-the-team-hub-to-manage-your-team.md): Manager's Guide to the Team Hub: Manage Your Direct Reports - [Using pulse checks with your team](http://help.bonus.ly/en/articles/12589116-using-pulse-checks-with-your-team.md): Manager Guide: Understanding and Using Pulse Checks - [How Giving Advice Works in Bonusly](http://help.bonus.ly/en/articles/12935432-how-giving-advice-works-in-bonusly.md): Learn how to request, give, and manage private advice in Bonusly. - [Using Recaps for performance conversations](http://help.bonus.ly/en/articles/12602489-using-recaps-for-performance-conversations.md): Bonusly Recaps: A Manager's Guide to Using Recaps with Direct Reports - [Spotlights](http://help.bonus.ly/en/articles/13455738-spotlights.md): How and when to use employee spotlights - [Goals](http://help.bonus.ly/en/articles/11794721-goals.md): Learn how to manage your goals - [How can managers use Bonusly?](http://help.bonus.ly/en/articles/1788421-how-can-managers-use-bonusly.md): Learn how Bonusly can provide beneficial and insightful information about your team. - [Collaboration Map for Managers](http://help.bonus.ly/en/articles/13836838-collaboration-map-for-managers.md): Learn how Recognition Connects Your Team and Organization - [1:1 Meetings in Bonusly](http://help.bonus.ly/en/articles/13297389-1-1-meetings-in-bonusly.md): Have better conversations with your colleagues. Track what matters, follow up on goals, and build stronger working relationships. - [Manager Drill-Down in Team Report](http://help.bonus.ly/en/articles/16110159-manager-drill-down-in-team-report.md): Learn everything about the Manager Drill-Down feature. This feature is coming soon ## For All Users - [Join your company's Bonusly account](http://help.bonus.ly/en/articles/357128-join-your-company-s-bonusly-account.md): Sign up for Bonusly today, so you can start giving recognition and having fun! - [Meet your new Profile Page](http://help.bonus.ly/en/articles/13489530-meet-your-new-profile-page.md): Learn how to view and use profile pages in Bonusly to see recognition activity, top connections, and core values at a glance. - [Understanding and Generating Recaps](http://help.bonus.ly/en/articles/12589127-understanding-and-generating-recaps.md) - [Claiming Incentives](http://help.bonus.ly/en/articles/3041500-claiming-incentives.md): Learn how to claim Incentives you're eligible for! - [Celebrations widget](http://help.bonus.ly/en/articles/9833565-celebrations-widget.md): Celebrate your colleagues’ special moments with ease using the Bonusly Celebrations Widget! - [The Monthly Giving Tracker](http://help.bonus.ly/en/articles/9888833-the-monthly-giving-tracker.md) - [Password Reset Troubleshooting](http://help.bonus.ly/en/articles/6525845-password-reset-troubleshooting.md): Due to recent security updates, some users may be experiencing issues resetting their password. Below are common issues and solutions! - [Resetting or changing your password](http://help.bonus.ly/en/articles/357137-resetting-or-changing-your-password.md): Learn how to reset and update your password along with tips to keep you account safe! - [How to set up Multi-factor Authentication \(MFA\)](http://help.bonus.ly/en/articles/2817280-how-to-set-up-multi-factor-authentication-mfa.md): Learn how to sign up and use multi-factor authentication to level up the security of your Bonusly account. - [Managing your personal settings](http://help.bonus.ly/en/articles/3066030-managing-your-personal-settings.md): Learn how to edit and update your information and preferences within Bonusly! - [Guide to the Homepage & Navigation](http://help.bonus.ly/en/articles/13285797-guide-to-the-homepage-navigation.md): The redesigned homepage is cleaner, more streamlined and designed to bring focus to all of Bonusly’s tools front and center. - [Using 1:1s in Bonusly](http://help.bonus.ly/en/articles/13745552-using-1-1s-in-bonusly.md) - [Email and App Notification Settings](http://help.bonus.ly/en/articles/357145-email-and-app-notification-settings.md): Learn how to customize what notifications you receive from Bonusly across email and other chat integrations. - [How Bonusly Protects Your 1:1 Meeting Data](http://help.bonus.ly/en/articles/13779816-how-bonusly-protects-your-1-1-meeting-data.md): How Bonusly encrypts and restricts access to your 1:1 meeting transcripts, notes, and summaries. - [What Bonusly Does for Your Team](http://help.bonus.ly/en/articles/357120-what-bonusly-does-for-your-team.md): How Bonusly helps your team notice great work, stay connected, and grow together. - [Meet Bizy: Your new recognition sidekick](http://help.bonus.ly/en/articles/13920573-meet-bizy-your-new-recognition-sidekick.md): Everything you need to know about Bizy, Bonusly's recognition sidekick, including email chat, continuous history, plans, access, and billing. - [How do Bonusly points work?](http://help.bonus.ly/en/articles/357124-how-do-bonusly-points-work.md): Learn how your monthly allowance points and earnings points work. - [How to Submit Team Requests](http://help.bonus.ly/en/articles/14741889-how-to-submit-team-requests.md): This article provides guidance on how users and managers can submit Team Requests. - [How to give recognition](http://help.bonus.ly/en/articles/7216623-how-to-give-recognition.md): It's easy to recognize and appreciate your team by posting to your Bonusly homepage! - [Giving group recognition](http://help.bonus.ly/en/articles/6223645-giving-group-recognition.md): Learn how to give recognition to a large group of people or everyone at your organization. - [Video & Audio Recognition](http://help.bonus.ly/en/articles/11386766-video-audio-recognition.md) - [Using the Bonusly + Slack Integration](http://help.bonus.ly/en/articles/2130650-using-the-bonusly-slack-integration.md): Learn how to use our Slack integration. - [Giving a bonus using Hubot](http://help.bonus.ly/en/articles/357130-giving-a-bonus-using-hubot.md) - [Hiding or Reporting a Recognition Post](http://help.bonus.ly/en/articles/15484169-hiding-or-reporting-a-recognition-post.md) - [Redeeming rewards](http://help.bonus.ly/en/articles/357138-redeeming-rewards.md): Learn how to get a reward from the Bonusly catalog with the points you've earned - [How to gift a reward](http://help.bonus.ly/en/articles/2580483-how-to-gift-a-reward.md): Pick an item and send it as a gift to someone else from your earned points - [Redeeming rewards facilitated through Charity on Top](http://help.bonus.ly/en/articles/6010855-redeeming-rewards-facilitated-through-charity-on-top.md): Learn how to successfully redeem rewards that use Charity on Top - [How to redeem an Amazon gift card](http://help.bonus.ly/en/articles/6273462-how-to-redeem-an-amazon-gift-card.md): Learn how to cash out your Bonusly points for an Amazon gift card! - [Redeeming for the PayPal reward](http://help.bonus.ly/en/articles/8883169-redeeming-for-the-paypal-reward.md): Having issues redeeming for a PayPal cash-out? Please follow the instructions in this article. - [Credit Card Top-Up in Bonusly](http://help.bonus.ly/en/articles/14417802-credit-card-top-up-in-bonusly.md): A comprehensive guide to understanding the credit card top-up feature as a reward redemption option. ## Frequently Asked Questions - [Bizy Security and Data Handling: A Guide for IT Teams](http://help.bonus.ly/en/articles/16137744-bizy-security-and-data-handling-a-guide-for-it-teams.md): Or: How Bizy's connectors authenticate, what Bizy can and cannot see, where data goes, how long it is kept, and what controls administrators have. Written for IT and security teams. - [What to do when a user is locked out of MFA](http://help.bonus.ly/en/articles/13413879-what-to-do-when-a-user-is-locked-out-of-mfa.md): Help a team member regain access when they've lost their authenticator app or can't complete MFA. - [How to log into Bonusly with Multi-factor Authentication \(MFA\) enabled](http://help.bonus.ly/en/articles/8441351-how-to-log-into-bonusly-with-multi-factor-authentication-mfa-enabled.md): Learn how to use MFA with your Bonusly account! - [Can I give recognition privately?](http://help.bonus.ly/en/articles/9903986-can-i-give-recognition-privately.md) - [How Bonusly uses AI](http://help.bonus.ly/en/articles/11971997-how-bonusly-uses-ai.md): Bonusly uses AI to help your team recognize more meaningfully, lead with more context, and understand your culture — without losing the human connection. - [Allowance boosts](http://help.bonus.ly/en/articles/357161-allowance-boosts.md): Learn how to give allowance boosts to your user's monthly point allowance, so they can use extra points to recognize their peers. - [Reward Budgeting for an International Workforce](http://help.bonus.ly/en/articles/5058597-reward-budgeting-for-an-international-workforce.md): If your company sets budgets for rewards by country / cost-of-living, Bonusly has you covered. - [Setting up Multi-factor Authentication for your company](http://help.bonus.ly/en/articles/2817277-setting-up-multi-factor-authentication-for-your-company.md): Learn how Bonusly admins can enable Multi-factor authentication \(MFA\) for an entire company. - [Account Configuration](http://help.bonus.ly/en/articles/4306313-account-configuration.md): As you get started with Bonusly, you may have a few questions about how to set up your account. Here are some that we hear most frequently: - [Can I trust my employees with recognition?](http://help.bonus.ly/en/articles/439010-can-i-trust-my-employees-with-recognition.md) - [How do I budget for reward spending?](http://help.bonus.ly/en/articles/436320-how-do-i-budget-for-reward-spending.md): The new Rewards Budgeting Calculator helps you plan and adjust your reward budget to match your company culture and spending needs. - [Removing a recognition post](http://help.bonus.ly/en/articles/357147-removing-a-recognition-post.md): Administrators can easily delete a bonus at any time. - [Reviewing Pending Recognition Programs](http://help.bonus.ly/en/articles/5063370-reviewing-pending-recognition-programs.md): Learn how to review pending Awards & Incentives on the Pending Approvals page - [Managing Bonus Quality: User Reports & The Quality Bot](http://help.bonus.ly/en/articles/1650845-managing-bonus-quality-user-reports-the-quality-bot.md): Learn how to manage and resolve flagged recognition through manual user reports and automated Quality Bot - [Where's my reward?](http://help.bonus.ly/en/articles/2312094-where-s-my-reward.md): Having trouble finding your reward? Look no further! - [How will Bonusly help my remote employees?](http://help.bonus.ly/en/articles/436492-how-will-bonusly-help-my-remote-employees.md): Learn how Bonusly strengthens your workplace community for on site and remote employees. - [What if my employees don't have access to a computer?](http://help.bonus.ly/en/articles/1787951-what-if-my-employees-don-t-have-access-to-a-computer.md): Learn about how you can share Bonusly with your team. - [Why can't I redeem rewards?](http://help.bonus.ly/en/articles/5986594-why-can-t-i-redeem-rewards.md): Discover the steps to take to resolve reward redemption issues through billing settings - [Bonusly's native Android and iOS apps](http://help.bonus.ly/en/articles/385658-bonusly-s-native-android-and-ios-apps.md): Give bonuses, redeem rewards and view activity from anywhere using our native Android and iOS apps. - [Does Bonusly Charge Sales Tax?](http://help.bonus.ly/en/articles/4137076-does-bonusly-charge-sales-tax.md): Learn more about how Bonsuly charges for state sales tax. - [What are the redemption options for former employees?](http://help.bonus.ly/en/articles/2302131-what-are-the-redemption-options-for-former-employees.md): Learn about the different features and options for rewards redemption for users who have left your company. - [Privacy at Bonusly](http://help.bonus.ly/en/articles/11801568-privacy-at-bonusly.md): Learn about data privacy at Bonusly - [Can I give negative points, or take away points for inappropriate behavior?](http://help.bonus.ly/en/articles/357153-can-i-give-negative-points-or-take-away-points-for-inappropriate-behavior.md) - [How do taxes work?](http://help.bonus.ly/en/articles/357144-how-do-taxes-work.md): Learn how to access the reports needed for taxes. - [Why Bonusly is a good investment](http://help.bonus.ly/en/articles/357117-why-bonusly-is-a-good-investment.md): Learn how Bonusly can increase employee engagement and support your bottom line. - [Will Bonusly work in my country?](http://help.bonus.ly/en/articles/357127-will-bonusly-work-in-my-country.md) - [What's New at Bonusly!  ](http://help.bonus.ly/en/articles/11473436-what-s-new-at-bonusly.md): Stay up to date on content from recent product update newsletters, including announcements, events, and new features. - [Canceling your company's Bonusly account](http://help.bonus.ly/en/articles/357148-canceling-your-company-s-bonusly-account.md): Learn how to cancel your Bonusly account. - [Your Bonusly Trial](http://help.bonus.ly/en/articles/3299936-your-bonusly-trial.md): How to get started and make the most of your free trial. - [What is in the rewards catalog?](http://help.bonus.ly/en/articles/436488-what-is-in-the-rewards-catalog.md)