Multi-factor authentication (MFA) is an optional security measure that you can add to your Bonusly account. It requires another app and adds a step to your log in process.

In this article we will cover the following:

  • How to add MFA to your Bonusly account for added security.
  • How to disable MFA for your account.
  • How to update MFA if you are using a new device.

Adding MFA to your Bonusly account for added security:

In order to add MFA to your personal account, click on your user icon > Settings > Security and select "Enable": 

A pop-up will open, with a QR code. Scan this QR code with your MFA app. It will generate a 6 digit code. Input the code into Bonusly and select "Submit". *As a heads up, the MFA 6-digit code changes every 30 seconds. 

If successful, you will receive the following notice:

You're all done setting up MFA! 🎉 

Disabling MFA for your Bonusly account:

If you have optionally added MFA to your personal account and want to disable it, click on your user icon > Settings > Security and then select "Disable": 

*Important: You will need to use your MFA app one last time to disable it: 

If your change is successful, you will be notified with the following prompt:

How to update MFA if you are using a new device: 

If you are changing devices or MFA providers, you will need to update your MFA with Bonusly. Start by clicking on your user icon > "Settings" > "Security" and then select "Update":

A pop up window will appear with a new QR code. Follow the log in process in order to update your MFA completely. 👍 

FAQs: 

  • Do I have to enable MFA? No, it is an optional security measure any individual can install if they use web login. 
  • Can I disable this? Yes, you can remove it at any time. 
  • Do I have to download an app? What if I don't have a smartphone? If you do not want to download an app or do not have a smartphone, you can add a Chrome extension for MFA to your browser. 

Want to learn more? Check out these related articles: 

Questions? Contact us at support@bonus.ly! We’d be happy to help!

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